Is My PC Clean?

Mr_Yoda

I was wondering if someone could have a look at my HiJack This log and see if my PC is clean. The reason I ask is because i'm having trouble with Eset Smart Secuirty when I boot-up windows (XP). The splash screen for Eset SS shows on the desktop but the warning icon for windows appears in the bottom right hand corner telling me that ESET AV is switched off. When I open the program is says that the anti-virus is disabled. After about two minutes the AV then switches on and i'm fully protected. Could there be anything that is blocking the AV from starting when it's supposed to?

If this is a post which shouldn't be allowed then I apologise in advance and appreciate that a moderator might lock it. Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:54:45, on 16/01/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
R3 - URLSearchHook: Freecorder Toolbar - !!1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFre1.dll
O2 - BHO: IDM Helper - !!0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: Freecorder Toolbar - !!1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFre1.dll
O2 - BHO: AcroIEHelperStub - !!18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - !!5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - !!761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - !!9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: Freecorder Toolbar - !!1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFre1.dll
O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: StartupFaster
O4 - Global Startup: Labtec Mouse Settings.lnk = C:\Program Files\Labtec Laser Mouse Software\MulMouse.exe
O4 - Global Startup: StartupFaster
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: !!0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://utilities.pcpitstop.com/da/PCPitStop.CAB
O16 - DPF: !!1C11B948-582A-433F-A98D-A8C4D5CC64F2} (20-20 3D Viewer) - http://magnet.2020.net/virtualplanne...erAX_Win32.cab
O16 - DPF: !!362C56AA-6E4F-40C7-A0B5-85501DBDAD77} (Scanner.SysScanner) - http://i.dell.com/images/global/js/s.../SysProExe.cab
O16 - DPF: !!56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: !!5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/...?1200133892328
O16 - DPF: !!644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: sclngtfy - sclngtfy.dll (file missing)
O23 - Service: McAfee Application Installer Cleanup (0274451185297188) (0274451185297188mcinstcleanup) - Unknown owner - C:\DOCUME~1\Ryan\LOCALS~1\Temp\027445~1.EXE (file missing)
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\ekrn.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PD91Agent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
O23 - Service: PD91Engine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Nokia\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe

--
End of file - 8796 bytes

aliEnRIK

Hi Yoda (for is is YOU!!)

You need to upgrade to service pack 3 for starters (Security updates)
Goto 'windows update' to download it

Log looks clean to me

Try using ccleaner
http://www.filehippo.com/download_ccleaner/
Run the top 2 scanners (Backup the registry when it asks)

If no luck then try GLARY UTILITIES one click
http://www.download.com/Glary-Utilities/3000-2094_4-10508531.html

using hijack FIX these ~
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O20 - Winlogon Notify: sclngtfy - sclngtfy.dll (file missing)
O23 - Service: McAfee Application Installer Cleanup (0274451185297188) (0274451185297188mcinstcleanup) - Unknown owner - C:\DOCUME~1\Ryan\LOCALS~1\Temp\027445~1.EXE (file missing)

You do have 2 applications running im concerned about
STARTUP FASTER
and
FREECORDER TOOLBAR

Id suggest removing them if you can

Mr_Yoda

Thanks AliEnRIK. Can I remove Startup Faster and Freecorder Toolbar in HiJack This as well? I thought that i'd already uninstalled them both, indeed they are not in my programs list.

I've just run Glary Utilities and it's found 795 registry problems. Am I ok to repair these?

thomas01155

I would also recommend doing a quick scan with Malwarebytes (install, update, run a quick scan, remove everything it finds and post the log back) if you haven't already http://www.malwarebytes.org/mbam.php

Mr_Yoda

thomas01155 wrote: »

I would also recommend doing a quick scan with Malwarebytes (install, update, run a quick scan, remove everything it finds and post the log back) if you haven't already http://www.malwarebytes.org/mbam.php

Just done a scan with MBAM and it's come up clean.

Reluctant_spender

Mr_Yoda wrote: »

Thanks AliEnRIK. Can I remove Startup Faster and Freecorder Toolbar in HiJack This as well? I thought that i'd already uninstalled them both, indeed they are not in my programs list.

I've just run Glary Utilities and it's found 795 registry problems. Am I ok to repair these?

If the programmes are not in add remove do not worry - by deleting those lines in Hijack This you are cleaning out the registry entry which was probably leftover.

Mr_Yoda

Thanks for everyones help so far. I've also noticed an entry in HiJack this which relates to Norton;

O16 - DPF: !!644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab

I dont actually have Norton installed so am I ok to remove this? Also with regards to the reigistry errors found by Glary Utilities, can I remove all 795 of them?

Browntoa

yes , remove the norton entry

and let glary fix all it finds