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I have been sending spam email!

Unintentionally, of course.

I just logged in to my Hotmail account and found a couple of "undeliverable message" emails, which I immediately found odd as I use that account for incoming mail, ebay, paypal etc.

Went to the sent box and found that at 18.15, when I was on the underground, I had sent an email to all of my address book contacts regarding some dodgy website that sells cheap electrical goods.


The English and grammar was pretty poor and the message just began "Dear Friend"

How did this happen and should I be worried?

Comments

  • thomas01155
    thomas01155 Posts: 2,382 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Please download Malwarebytes http://www.malwarebytes.org/mbam.php install, run a quick scan and remove everything it finds and post the log file back here.

    Then change your password. What antivirus software are you using?
  • thomas01155
    thomas01155 Posts: 2,382 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Download hijackthis after http://www.filehippo.com/download_hijackthis/ install it and press "Do a system scan and save a logfile" after its finished it will create a logfile in notepad post the contents of it back here.
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    seen this a lot lately , not sure if its a hotmail weakness thats not been disclosed or just weak passwords by the user

    got the feeling it is not a keylogger or infection , but worth double checking
    Ex forum ambassador

    Long term forum member
  • Enfieldian
    Enfieldian Posts: 2,893 Forumite
    Part of the Furniture Combo Breaker
    Please download Malwarebytes http://www.malwarebytes.org/mbam.php install, run a quick scan and remove everything it finds and post the log file back here.

    Then change your password. What antivirus software are you using?


    Malwarebytes' Anti-Malware 1.33
    Database version: 1659
    Windows 5.1.2600 Service Pack 3
    17/01/2009 02:52:31
    mbam-log-2009-01-17 (02-52-31).txt
    Scan type: Full Scan (C:\|)
    Objects scanned: 140496
    Time elapsed: 1 hour(s), 24 minute(s), 7 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 3
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 6
    Files Infected: 11
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\!!100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    Registry Values Infected:
    (No malicious items detected)
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    C:\Documents and Settings\MKING\Application Data\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    C:\Documents and Settings\MKING\Application Data\ShoppingReport\cs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    C:\Documents and Settings\MKING\Application Data\ShoppingReport\cs\db (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    C:\Documents and Settings\MKING\Application Data\ShoppingReport\cs\dwld (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    C:\Documents and Settings\MKING\Application Data\ShoppingReport\cs\report (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    C:\Documents and Settings\MKING\Application Data\ShoppingReport\cs\res2 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    Files Infected:
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP364\A0244703.dll (Adware.Shopper) -> Quarantined and deleted successfully.
    C:\Documents and Settings\MKING\Application Data\ShoppingReport\cs\Config.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    C:\Documents and Settings\MKING\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    C:\Documents and Settings\MKING\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    C:\Documents and Settings\MKING\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    C:\Documents and Settings\MKING\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    C:\Documents and Settings\MKING\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    C:\Documents and Settings\MKING\Application Data\ShoppingReport\cs\res2\WhiteList.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\configex.dll (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\WINDOWS\ponto.DLL (Malware.Trace) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\MEGATRON.ini (Malware.Trace) -> Quarantined and deleted successfully.


    AVG is the AV software.
  • Enfieldian
    Enfieldian Posts: 2,893 Forumite
    Part of the Furniture Combo Breaker
    Download hijackthis after http://www.filehippo.com/download_hijackthis/ install it and press "Do a system scan and save a logfile" after its finished it will create a logfile in notepad post the contents of it back here.

    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    O2 - BHO: Adobe PDF Reader Link Helper - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Skype add-on (mastermind) - !!22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: OLWebProfile.Block - !!2F7C3A7D-380A-4960-853C-C7980F6D816E} - C:\Program Files\MultiResource Client\OlWebProfile.dll
    O2 - BHO: Click-to-Call BHO - !!5C255C8A-E604-49b4-9D64-90988571CECB} - C:\Program Files\Windows Live\Messenger\wlchtc.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - !!761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - !!9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [V0250Mon.exe] C:\WINDOWS\V0250Mon.exe
    O4 - HKLM\..\Run: [AVFX Engine] C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [index] C:\Program Files\ClearAllHistory\index.bat
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [admmsn] C:\WINDOWS\system32\admmsn.exe
    O4 - HKLM\..\Run: [csrrsslog.exe] C:\WINDOWS\system32\csrrsslog.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [GoToMeeting] C:\Program Files\Citrix\GoToMeeting\198\g2mstart.exe "/Trigger RunAtLogon"
    O4 - HKCU\..\Run: [ClearAllHistory] C:\Program Files\ClearAllHistory\cah.exe
    O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
    O4 - HKCU\..\Run: [EvidenceNuker] C:\Program Files\EvidenceNuker\enuker.exe /hide
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O9 - Extra button: Skype - !!77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: !!02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
    O16 - DPF: !!17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: !!4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
    O16 - DPF: !!5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
    O16 - DPF: !!5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
    O16 - DPF: !!6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1178799558906
    O16 - DPF: !!67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: !!8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD5/JSCDL/jre/6u11-b90/jinstall-6u11-windows-i586-jc.cab?e=1229951338007&h=174eab597c7e6907c9401660e131649f/&filename=jinstall-6u11-windows-i586-jc.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = itsltduk.com
    O17 - HKLM\Software\..\Telephony: DomainName = itsltduk.com
    O17 - HKLM\System\CCS\Services\Tcpip\..\!!0578B037-8F29-41AD-A0C7-220E929A18E5}: NameServer = 149.254.192.126 149.254.201.126
    O17 - HKLM\System\CCS\Services\Tcpip\..\!!792CA93A-0862-47EF-A1A8-84DC233B6451}: NameServer = 195.40.195.140
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = itsltduk.com
    O17 - HKLM\System\CS1\Services\Tcpip\..\!!0578B037-8F29-41AD-A0C7-220E929A18E5}: NameServer = 149.254.192.126 149.254.201.126
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = itsltduk.com
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\AVG8\avgemc.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\AVG8\avgwdsvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    O23 - Service: Pharos Systems ComTaskMaster - Pharos Systems International - C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
    O23 - Service: Pharos Database Server (PSDatabaseSvr) - Pharos Systems International - C:\PROGRA~1\Pharos\Bin\DBServer.exe
    O23 - Service: Pharos Distribution Server (PSDistributionSvr) - Pharos Systems International - C:\PROGRA~1\Pharos\Bin\DISTSE~1.EXE
    O23 - Service: Pharos License Server (PSLicenseSvr) - Pharos Systems International - C:\PROGRA~1\Pharos\Bin\LServer.exe
    O23 - Service: Pharos LPD Server (PSLPDSvr) - Pharos Systems International - C:\PROGRA~1\Pharos\Bin\PSLPDSrv.EXE
    O23 - Service: Pharos Popup Server (PSPopupSvr) - Pharos Systems International - C:\PROGRA~1\Pharos\Bin\PopupSrv.exe
    O23 - Service: Pharos Print Server (PSPrintSvr) - Pharos Systems International - C:\PROGRA~1\Pharos\Bin\PServer.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    --
    End of file - 12546 bytes
  • thomas01155
    thomas01155 Posts: 2,382 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    The top of your hijackthis logfile is missing please re run it and post it again.
    From what i can see you have
    http://www.prevx.com/filenames/1213540117937923687-X1/ADMMSN2EEXE.html
    http://www.prevx.com/filenames/2457356508775882963-X1/CSRRSSLOG2EEXE.html

    Press Do a system scan only in hijackthis and place a tick against these then press fix checked.
    O4 - HKLM\..\Run: [admmsn] C:\WINDOWS\system32\admmsn.exe
    O4 - HKLM\..\Run: [csrrsslog.exe] C:\WINDOWS\system32\csrrsslog.exe

    Please uninstall AVG and install Avira AntiVir http://www.filehippo.com/download_antivir/
    Then update it and run a full scan
  • thomas01155
    thomas01155 Posts: 2,382 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Make sure you install service pack 3 and all the available updates for windows. Also make sure to install the latest Adobe http://www.filehippo.com/download_adobe_reader/ as this is a common exploit for infection.

    Please also install PC Tools Firewall Plus as windows firewall will not protect you http://www.pctools.com/firewall/
This discussion has been closed.
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