We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Refusal to pay credit card charge
ThELiZ
Posts: 2 Newbie
Hello everyone. I deperately need help. I payed off my full credit card statement of £400 about 3 months ago from my Barclaycard Platinum. I recently moved to France and i'll be here for another 4 months. My Dad has just emailed me saying that he has received a letter from Barclaycard for me saying that I owe them £35 for card protection plan, Which I actually took out last year and paid ( I've had the card for a year), which is obviously a renewal. In no way did I want to renew it and nobody asked me to. My dad read the other statement out to me saying that I had not made the payment in time.
A barclaycard bill has arrived.
Balance from last statement £35.00
Late payment charge £12.00
Interest on your standard balance £1.00
New Balance £48.00
Then overleaf I get a note saying "Account is in arrears
We have not received payment requested on your previous statement. Please pay £5.00 immediately followed by £5.00 to reach us by 6th February."
So, after paying off my whole balance and being a good credit card user I get shafted, when i'm not even in the country! There is no way i'm paying for this. Have I got a leg to stand on?
Please reply quick as i'm about to phone up and give them hell.
Thanks.
A barclaycard bill has arrived.
Balance from last statement £35.00
Late payment charge £12.00
Interest on your standard balance £1.00
New Balance £48.00
Then overleaf I get a note saying "Account is in arrears
We have not received payment requested on your previous statement. Please pay £5.00 immediately followed by £5.00 to reach us by 6th February."
So, after paying off my whole balance and being a good credit card user I get shafted, when i'm not even in the country! There is no way i'm paying for this. Have I got a leg to stand on?
Please reply quick as i'm about to phone up and give them hell.
Thanks.
0
Comments
-
It''s likely that the 'card protection plan' was set up under a 'continuous authority' - a bit like a direct debit but with a credit card. Unless you're absolutely 100% sure that you didn't (perhaps inadvertently) sign up for this when you first requested the plan then I wouldn't go in with all guns blazing.0
-
Thanks for the reply. I'll go in and politely ask to have the charges reversed.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.1K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.3K Spending & Discounts
- 247.1K Work, Benefits & Business
- 603.7K Mortgages, Homes & Bills
- 178.3K Life & Family
- 261.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards
