Empire (order 50 and pay only 25) But...

ferretktf

I've decided to return the Mini Disc without opening it.

Can't be fagged to get involved in any hassle over this one.


Technically I was wrong to try and use the codes (although I did not know at the time they were only applicable to full price items)


I am a little uncomfortable with adopting an agressive stance over each and every one of these issues when they arise and prefer to adopt a lassai-faire attitude (sp?)


C'est la vie

Addy

Having heard about Empire and how they operate, none of this surprises me really.

I'd just rather send the stuff back this time though too.

Addy

Just had a quick look at my account.

Looks like they've lumped all the orders together, and only taken the £25 off one item.

Fair enough I suppose, if it's a one-time use code only, but strictly speaking the system should not allow you to use it multiple times.

Guess what item won't be going back? lol.

lauraw78

I recieved order confirmation with the 30% discount included an now recieved a payment email without the discount taken off! I am going to ring them about this but what should I say, have I got a leg to stand on?

ferretktf

I'm not sure about legs

in their terms and conditions it makes it quite clear that the discounts only apply to full priced items


however - having e-mailed one total and deducted another then you may have a case if you want to make a song and dance about it (assuming you still have legs to dance with as well as stand on )

Debs1968

Hi all

I told my sister about this deal when I saw it on Sunday. She phoned and ordered a Phillips DVD Re-writer, quoted the 30% discount code and paid by CC. Item arrived this morning and they had included the discount. Therefore she got a £599 dvd re-writer for £116.00 - lucky thing.

She also got the jacket - she says its awful - but hey its free!

Keeping our fingers crossed that we get the digital camera we ordered - but won't be too upset if we don't.

Debs x

mrme

Hi all

I told my sister about this deal when I saw it on Sunday.  She phoned and ordered a Phillips DVD Re-writer, quoted the 30% discount code and paid by CC.  Item arrived this morning and they had included the discount.  Therefore she got a £599 dvd re-writer for £116.00 - lucky thing.

She also got the jacket - she says its awful - but hey its free!

Keeping our fingers crossed that we get the digital camera we ordered - but won't be too upset if we don't.

Debs x

Very lucky to get one of them although don't believe the stupidly high 'was price'. If it was the dvd-r610 then they retail at £180 - £190 not £599 ::). £116 is an amazing price though

markftmuk

I've decided to return the Mini Disc without opening it.

Can't be fagged to get involved in any hassle over this one.


Technically I was wrong to try and use the codes (although I did not know at the time they were only applicable to full price items)


I am a little uncomfortable with adopting an agressive stance over each and every one of these issues when they arise and prefer to adopt a lassai-faire attitude (sp?)


C'est la vie

at least you can take some pleasure that they've wasted about a tenner on the courier to you and back!

Hush-Puppy

I was amazed to recieve my order today! Fair enough two items were out of stock, but I was happy to recieve (sp?) anything at all!

I was not a previous customer, so the '10 - 14 days for new customers' is obviously a load of nonsense (when using a credit or debit card).

I got a Lonsdale watch, a lilac towelling robe, and a delux sea monkeys set for a grand total of ... £4.49.

I had used the £25 of a £50 spend code (which I believe as a new customer I was entitled to use ???) and they have deducted the £25 from the three items which were IN stock.

Hope everyone is as lucky!

Hushy.

droopsnout

Great news, Hushy, and it shows there's hope for everyone else, too.

Nice price you paid!!