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Having trouble playing instant win games

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I have registered with the National Lottery to buy my chance of winning the £100,000,000 Euromillions draw this week ..anyway..I have weakened and tried to play some instant win games. I am unable to actually play the games..I get an error message saying there was a problem with the game loading. The lottery email help suggests setting my settings so I am notified instantly if I have won or not without playing the game..mmm.. not much fun! Can anyone tell me what I have got to do to be able to play these games? I am guessing I have to change a setting somewhere on my computer to allow it but I am a real computer idiot! I would really appreciate some help...thanks
I have had brain surgery - sorry if I am a little confused sometimes ;)

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