Cashplus Card Problem Help Needed ASAP

Hi all,

I order one of the cashplus top up credit cards, got my letter to take to the post office to pay the Card Issue Fee of £9.95 and First Months Subscription fee of £4.95 which I paid on 19th December 09 and was told I would recieve my card within 7-10 days but with the christmas holidays i expected it to arrive a little later.

Still hadnt arrived this week so I decided to phone and the guy told me he would have to reissue me with a new card which would take 4-5days to arrive.

I asked him could I pay money into my card over the phone which he told me i couldnt then he gave me a ref number and told me I could pay into my account in any national retail outlet but this only applies to england.

I assume there will be another debit come 19th January or how does the debits work as teh customer advisor was useless, this has got me really panickin as I got this card in order to start boasting my credit rating and now Im gonna fail straight away and I really cant afford to!! I really dunno what i can do!!

Kyle
#21 Debt Free in 2009 - Mission Complete :)
#353 Sealed Pot Challenge '09 - £2445
#363 Sealed POt Challenge '10

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