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Primus - How long to get me up and running

Called and signed up for Primus calls 10/12 days ago no info pack as suggested yet.

Is this usual? What normally is thier turn around time?

Thanks

Comments

  • BexTech
    BexTech Posts: 4,772 Forumite
    For just the calls package or line rental too?

    Usually for calls package under 2 weeks.
    It's PAC not PAC Code, it's MAC not MAC Code, it's PIN not PIN Number, it's ATM not ATM Machine, it's LCD not LCD Display, it's DVD not DVD disc... It's no one not noone, It's a lot not alot, It's got not gotten... Panini is the plural of panino - there is no S!!
    (OK my English isn't great, the sciences, maths & IT are my strong points!)
  • Calls..hmmm may have to chase, they signed me up then called me back next day to correct their sales pitch...they quoted wrong rate to me...wonder if they review the calls and correct staff on errors!!
  • jhp
    jhp Posts: 2,342 Forumite
    Since their move from Glasgow to India their Customer Service has become flaky.
  • diamonds
    diamonds Posts: 6,048 Forumite
    Debt-free and Proud!
    PRIMUS COMMUNICATIONS LIMITED
    17 HERTFORD AVENUE
    LONDON
    SW14 8EF


    if your not happy care has moved to India this is Primus registered office, voice your concern
    SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe ;)
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