M&S 0% balance transfer?????

carlih1

Hi

My friend transferred his balance from another card to the marks and spencer 0% 9 months period card.

This is due to run out in march and they have now decided that they are going to charge him 3.9% from now on. Surely this cannot be right if he signed up for a nine month period
Advice please???


Carli

smartsaver

Are you sure it was 9 and not 6 months? It used to be 9 but has recently changed to 6. Best go back and look at T&C's they signed up to.

Don't think they can change the deal without some kind of default on the card holder part.

mountainofdebt

is in VERY small print on his statement.

hth

carlih1

smartsaver wrote:

Are you sure it was 9 and not 6 months? It used to be 9 but has recently changed to 6. Best go back and look at T&C's they signed up to.

Don't think they can change the deal without some kind of default on the card holder part.

No DEF 9 months he is very careful about his money. Whats it all about is this legal?

grumbler

Does he have a copy of the credit agreement? Check it and if they insist in 6 months just ask them to send him a copy of the agreement with this figure and his signature. Full stop.

YorkshireBoy

grumbler wrote:

Does he have a copy of the credit agreement?

When M&S ran this offer last May, they sent out a large number of 6 month offer credit agreements (which also omitted to include 0% on purchases) - instead of the advertised 9 months.

It was widely reported on MSE at the time.

Many people contacted M&S, and were told to modify the credit agreement, to say 9 months on both purchases & BT's, before signing and returning it.

Could this be the problem here?