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Query on Increased Ram is it working?

Have a Dell Diminion 5000 Pentium 4 3.00 Ghz originaly with .5MB Ram (2 x .25MB Ram)

Recently asked PC World to install an extra 2 MB (2 x 1 MB Ram). He installed the extra Ram & left in the existing Ram.

I queried this as I think I remember Dell Tech said to remove the original Ram as PC would run at speed of slowest Ram (unfortunately my 3yr help guarantee has run out - so no further help). PC World Tech guy said that to just add the Ram was ok as it was better to have as much Ram as possible.

Have to say I am disapointed with the speed - dosnt seem any faster, this doesnt just apply on the internet, as living in a rural area I know my Broadband connection isnt the greatest, it is also when I am opening mutiple Documents and moving things around on the PC.

Can anyone advise?
Many Thanks
Pat

Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    That must be wrong
    Surely you mean 0.5 GIG?
    So im unsure what size the ram chips you got from PC world are

    Anyways
    goto MY COMPUTER and RIGHT CLICK
    select PROPERTIES
    It should tell you the ram size there. What does it say?
    :idea:
  • thomas01155
    thomas01155 Posts: 2,382 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Could you post a hijackthis log http://www.filehippo.com/download_hijackthis/
    Ram doesn't always make a huge amount of difference.
    and MB is megabytes think you mean GB :)
  • Aliktren
    Aliktren Posts: 306 Forumite
    do you mean 2MB or 2 GB ?

    What operating system are you using, have you tried anything else like doing some cleaning up ? (e.g defragmenting, removing old files, deinstalling software you dont use, etc, etc)

    If you have never rebuilt the PC from scratch with a fresh build that can work wonder.

    Lets have some more info and see if we can help
  • Click on Start, Control Panel, System. It'll open a window. On the right near the bottom it'll show the CPU speed and how much RAM is installed.
    Conor
    Unstoppable.....
  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I think the op means it had half a GB originally and now its got 2 GB, how much did it cost the guy at PC world to install the ram, you could have done it yourself for free
  • OP, go download CPU-Z. Run that and go to the tabs Memory and SPD and post the information here for each of the slots. It'll let us know at what speeds the DIMMS are running at.
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