Cahoot

kenshaz

Cahoot,are so long winded,still not managed to open a savings account,decided to move from ING because of the rate change,nothing but problems,I did not want to borrow,just save but believe me they are so slow,the application on the website is not user friendly,and they make you jump through every hoop.

shays_mum

i agree, they do mess you about, just ring in & ask to speak to customer services, they usually TRY to make things right!, at the end of the day its about the best rates & making money for us, so just get their landline-no off saynoto0870.com. Hope this helps, goodluck

missile

Money laundering legislation is the real problem. Not too much of an issue with a High Street Bank, where you take passport and utility bills but sending same though the mail is a nightmare. IMHO this is a real pain for honest Joe Public but does very little to prevent the crooks.

I would add that Cahoot is very good to deal with. In my experience they answer e mail enquiries within 24 hours.

dreamypuma

missile wrote:

Money laundering legislation is the real problem. Not too much of an issue with a High Street Bank, where you take passport and utility bills but sending same though the mail is a nightmare. IMHO this is a real pain for honest Joe Public but does very little to prevent the crooks.

I would add that Cahoot is very good to deal with. In my experience they answer e mail enquiries within 24 hours.

Hi

I don't want to start a new thread on cahoot, so I hope no one minds me tagging on to this one (i'm not trying to hi-jack it or anything)

I applied for a Savings account with Cahoot on 12th January. At the time they were offering 5.25% AER for six months. They confirmed that the account had been conditionally accepted by email on the 13th. I filled in the usual forms and sent ID documents as required on the day of receipt.

I've not caused any delays and acted promptly. I've had no correspondence from them to confirm my account is open.

Baring in mind that the 5.25% rate for 6 months (for balances over £15K) has now been withdrawn, and is now 4.85%, will I get the prefered 5.25% or 4.85%?

I would be greatful of any advice....

mary

Why don't you ask them?

missile

mary wrote:

Why don't you ask them?

LOL :rotfl:

dreamypuma

mary wrote:

Why don't you ask them?

How predictable…. :rolleyes:

For your information I have and I’ve had no response back from them. I have also tried to call them. Anyone who has also tried to call today, would know that they have an issue with there phones at the moment.

I thought that I’d ask on this forum because others may have been in a similar situation.

kenshaz

Guess what you have high-lighted the situation that I might be in ,because I applied about the10th Jan and the account has just been opened today ,after a long telephone call,I did not realise the rate change,will ring tomorrow and discuss

kenshaz

I have just spoken to cahoot and the situation is this ,if you applied before the17th Jan and were provisionally accepted,you will get the 5.25

dreamypuma

kenshaz wrote:

I have just spoken to cahoot and the situation is this ,if you applied before the17th Jan and were provisionally accepted,you will get the 5.25

Thanks for the info, that's really made my day. :T :beer: