We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

EnergyHelpline Confusion

Options
I went to ENeryHelpline to see what I could save, and it reccommended London Energy. So I went to London Energy's website as the guide advises. However, when I entered my detils there it said I could get NO savings at all. Does anyone know why? I am reluctant to switch via EnergyHelpline when the power companies site says I won't get savings.

Comments

  • jem16
    jem16 Posts: 19,587 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    London Energy Online is only available through comparison sites. It is not available on London Energy's own website which quotes their standard, very much dearer tariff.

    I signed up to London Energy Online through Energyhelpline at the end of October. I can confirm that the prices quoted there are correct and that is what I've been charged.
  • Thank you, that answered my question perfectly. I will go off and switch!
  • Kellm9
    Kellm9 Posts: 203 Forumite
    Hi Jane,

    I was in exactly the same situ about a month ago. It is exactly as jem says. When my contract came from London Energy it gives exact details of your online tariff, which is significantly lower than going direct through LE's own website. If you change, check the tariffs when they come through and you have 12 days to cancel the swap if your no happy.

    Regards
    Kellm9
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.