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BOL(locks).com

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Hi there people

I ordered some books from BOl.com, at a very reasonbole rate and have been looking forward to them coming, after 2 months of waiting i decided to contact them and they have told me that they have refunded me for the books i never recieved?! They told me that they use another compan for the refund and it will apear on my statement as ONE ON US but did not hear anything from BOL till i contacted them.

Should i not have heard from them telling me that they were out of stock or unable to fofil my order, isnt there something under the distance selling act???


Cheers

Tom

Comments

  • pin
    pin Posts: 4,265 Forumite
    Part of the Furniture Combo Breaker
    If you paid by credit card, contact your credit card company. They should refund you and then chase up the money with Bol.
    "An eye for an eye leaves the whole world blind" - Mahatma Gandhi
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