We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
BOL(locks).com

tombfunky
Posts: 21 Forumite
Hi there people
I ordered some books from BOl.com, at a very reasonbole rate and have been looking forward to them coming, after 2 months of waiting i decided to contact them and they have told me that they have refunded me for the books i never recieved?! They told me that they use another compan for the refund and it will apear on my statement as ONE ON US but did not hear anything from BOL till i contacted them.
Should i not have heard from them telling me that they were out of stock or unable to fofil my order, isnt there something under the distance selling act???
Cheers
Tom
I ordered some books from BOl.com, at a very reasonbole rate and have been looking forward to them coming, after 2 months of waiting i decided to contact them and they have told me that they have refunded me for the books i never recieved?! They told me that they use another compan for the refund and it will apear on my statement as ONE ON US but did not hear anything from BOL till i contacted them.
Should i not have heard from them telling me that they were out of stock or unable to fofil my order, isnt there something under the distance selling act???
Cheers
Tom
0
Comments
-
If you paid by credit card, contact your credit card company. They should refund you and then chase up the money with Bol."An eye for an eye leaves the whole world blind" - Mahatma Gandhi0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards