Ready, steady… save!
You don’t need a chart to join in. Here are 2 ways to record your savings:
1. Cross it off
Pop a chart into your first post. Saved an amount? Cross it out! Read more »
£0.01 £0.02 £0.03
2. Write it down
Skip the chart and add updates to your first post. Read more »
“Another +£3 saved today. Go me!”
Use +£ before each new saving so it counts towards your total.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
British Gas - Service Visits - Arggghhhh!
Hi,
I am about at the end of my tether with BG. Today was the second time in 3 months that I have taken time off work to wait for a repairman to fix a fault only to have them not turn up.
Both times, I contacted BG close towards the end of our agreed 'slot' to be told that the engineer would be with me shortly. No longer than 10 mins after putting down the phone was I called back to be told that they would not be able to get to me that day!!!
Surely they should be accountable for the time I am taking off work to wait for them.
I am aware, through conversations with previous repair engineers, that the guys/girls in the vans have NO control over their daily jobs and can be sent all over the place.
Can someone please advise what my best course of action is to raise this complaint?
Many thanks
Mark
I am about at the end of my tether with BG. Today was the second time in 3 months that I have taken time off work to wait for a repairman to fix a fault only to have them not turn up.
Both times, I contacted BG close towards the end of our agreed 'slot' to be told that the engineer would be with me shortly. No longer than 10 mins after putting down the phone was I called back to be told that they would not be able to get to me that day!!!
Surely they should be accountable for the time I am taking off work to wait for them.
I am aware, through conversations with previous repair engineers, that the guys/girls in the vans have NO control over their daily jobs and can be sent all over the place.
Can someone please advise what my best course of action is to raise this complaint?
Many thanks
Mark
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 355.9K Banking & Borrowing
- 254.9K Reduce Debt & Boost Income
- 456.2K Spending & Discounts
- 248.4K Work, Benefits & Business
- 606.1K Mortgages, Homes & Bills
- 179K Life & Family
- 263.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.7K Read-Only Boards