123 Ink Cartridges - Order Not Received

Hi,

Has anyone else had problems with 123 Ink Cartridges (based in Nottingham)?

I placed an order on 20th December, and although the money has been debitted from my credit card, no order confirmation has been received nor have the ordered cartridges been delivered.

I have used them once before and they were very efficient, but I have e-mailed them twice and left a voice message but get only a deafining silence.

Thanks.

Comments

  • having the same probs with ink.co.uk ordered in december and stilll on ink called .emailed no reply's.don't know if their the same company.had my money:mad:
  • tonymc
    tonymc Posts: 250 Forumite
    Part of the Furniture Combo Breaker
    Well I finally received an e-mail from 123 after some four days of trying to make contact. It appears that the cartridges were sent on 22nd December, but as they have not arrived, another set were sent last Friday.

    Now if only they had bothered to acknowledge my e-mail and phone calls, a lot of ill feeling would have been avoided.
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