Free international calls from talktalk

pricefighter · 24 January 2006 at 7:53AM

I think your find the offer is only available to selected customers. Ask them for it and see what they say.

el6724 · 24 January 2006 at 9:58AM

I have just phoned talktalk & said that my friend has offer and that I couldn't remember if I had as I dont always read everything & throw away anything that's not an actual bill. I asked if they could check to see if this offer is 'attached' to my account. They said the mailings were sent out randomly and that if I have the number I can use it (she asked what the number was) and that it would be free until the end of Feb. I asked her to check with a supervisor as I didn't want an extra big bill - she did & said yes it was fine!

Hope this help

micksear · 20 June 2006 at 3:53PM

I received my first bill from Talk Talk and they charged me for international calls <60 minutes with no mention that I could reduce the costs of my calls by dialling a prefix. I called up and they told me that the prefix is in the terms and conditions (somewhere in the 18 pages of confusion). I searched it online (http://media.phonehouse.com/mediaserver/servlet/AssetServer?id=BBTERMS1149264&ver=5&RD=YES) and the prefix 18418 only appears in the definitions section. Also, when I signed up, there was no call charges document that detailed Talk 3 International, so of course I wasn't to know about this prefix. After several calls to Talk Talk, I finally convinced them to give me the calls for free. Nightmare. And I still haven't had my broadband. They're as bad as NTL.

BexTech · 20 June 2006 at 4:57PM

Shame you hadn't read these and other forums and newsgroups before hand, as they all highlighted the underhand tactics of TalkTalk that you had to use a prefix number.