Barclaycard

sdawne

Hi i was wondering if anyone can help me with this one?
I had approximately £3000 outstanding on my barclaycard 3 1/2 years ago. In September 2005 i took out a loan and paid the balance off. I didn't cancel it straightaway and received monthly statements showing a nil balance. The following November (2006) i was moving and changed all my addresses including Barclaycard and also at the same time told them i wished to cancel the account.
I also put re-direction on my old address for 6 months, but only received one further statement.
In August 2008 i checked my bank and found that £260 had been taken out by Barclaycard without notice. I have moved addresses again (April 08) so i don't know if they have tried to post me something, but either way i received nothing to tell me this was going to happen and it was a complete shock.
I rang Barclaycard to query this amount as as far as i was aware i had cancelled the account with a nil balance. I asked them to tell me what the balance was for and they refused. They said that they didn't have the statement of account anymore as they had sold the debt on. I rang the people they had sold the debt to and they said that they didn't have the information either.
Unfortunately due to personal problems i was unable to chase this any further until recently. I have checked my credit file and they have put me as a default even though they have taken £260. And i am still unable to get a statement of account from them
Can anyone advise as i am wanting to get a mortgage with my boyfriend soon and this is preventing me from getting credit. I have never defaulted or even paid late before and i'm at my wits end.

Backbiter

Sounds awful. Hope you get it sorted.

methusala_2

SAR Barclaycard. Asking for all statements on your account going back 6 years including any manual intervention and notes on the account.

Will be £10 well spent.