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Hotmail sign in problem ????

My daughter is having problems signing in to her hotmail email account.
She has not changed password but it wont let her in . tried different compters etc and all the obvious stuff.
It says if you have forgotten password to reset it or send reminder to email !!!!!
She tried to reset but it asked a security question that she doesnt even remember setting ( favourite teacher ? she never had a favourite !!!!! so wouldnt know where to start!)
Has anyone any ideas what she could try next .

Comments

  • madforIT
    madforIT Posts: 288 Forumite
    most likely been hacked,set up another email with a stronger
    password.
    Chelski wherever you may be
    it wont be wembley
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Does it day the password isnt recognised?
    :idea:
  • I'm having the same problem :mad:

    My Ebay account is the same so I think it's been hacked (I have no idea about computers at all!)

    Is it possible in anyway to be get back into my email address? I don't want to lose all my contacts. I tried to reset with the secret password but the questions in chinese???

    Any help would be greatly appreciated. Thanks

    xLx
    Aims for 2009:
    Lose weight: +4.25lbs/65.75lbs :mad: ,
    Get 4 a's in exams,
    Pay off debt £1,568.60/£19,657.84 (only £18,089.24 to go!),
    Have savings: £1210/£2000
  • I've just tried to reset my Ebay password but they have sent me an email to the email address which I can't access to. Is there anything I can do about this?

    Thanks
    Aims for 2009:
    Lose weight: +4.25lbs/65.75lbs :mad: ,
    Get 4 a's in exams,
    Pay off debt £1,568.60/£19,657.84 (only £18,089.24 to go!),
    Have savings: £1210/£2000
  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    as far as i know you cant my world
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