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Citi Card Con
toby2
Posts: 4 Newbie
in Credit cards
I'm not very happy today,:mad:
after being invited to complain about my Citi Card PPI (which I didn't know I had but apparently took out 3 years ago) I received a letter saying that my complaint had been successful and my account would be credited with £1674 within 5 days.
I phoned Citi today to check my balance only to be told that they have changed their minds about paying back my money.
Why is it that I feel I've been the victim of a cynical con, I'm now left with no payment protection and no refund.
Any advice would be appreciated.
after being invited to complain about my Citi Card PPI (which I didn't know I had but apparently took out 3 years ago) I received a letter saying that my complaint had been successful and my account would be credited with £1674 within 5 days.
I phoned Citi today to check my balance only to be told that they have changed their minds about paying back my money.
Why is it that I feel I've been the victim of a cynical con, I'm now left with no payment protection and no refund.
Any advice would be appreciated.
0
Comments
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If you have a letter confirming escalate within the company0
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