template letters ??? HELP!!!!

pania

hey guys. sorry i know this is the wrong place but you guys are fluffy and cuddly and i love you all!!! can aqnyone point me in the direction of template letters for credit card reclaims??? fermi etc please don't move other places scaaaaare me!!!!:eek:

Been looking on the CAG site for hours and its driving me quietly batty!!!!

thanks guys
xxx

ZTD

Is this reclaiming charges? Or reclaiming your money under section 75?

If the latter this ( http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases#how ) may help.

pania

thanks sweetie, sadly it IS the charges reclaim...

fermi

The templates are on CAG somewhere.

And here: Credit Card Charges Reclaiming: Full guide to get £100s back

Numpty_Monkey

Is this any use
http://www.moneysavingexpert.com/reclaim/credit-card-charges

there is a sample letter about a third of the way down
and this link aswell about problems opening it
http://forums.moneysavingexpert.com/showthread.html?t=1299879


not sure if it is the correct one but this is the text from the letter on MSE


IMPORTANT!
PLEASE READ THEN DELETE THIS BOX

This is a template letter for guidance. You need to add your details and where appropriate change the letter to suit your particular circumstances.

Once you’ve made changes, always print it out and read through to check it makes sense to the recipient.

ACTION POINTS

[BLUE BRACKETS]: PUT YOUR SPECIFIC INFO HERE, THEN DELETE THE INSTRUCTIONS (AND CHANGE THE TEXT COLOUR)

[RED BRACKETS]: JUST FOR INFO, AFTER YOU’VE READ DELETE


[insert your name
and address]

[insert date]


[insert name and address
of credit card provider]

Dear Sir or Madam,

Account number: [insert account number]

I refer to your letter dated [insert date of the letter from your bank] stating that my request for a refund of credit card default charges is suspended due to the [select from oft test case / FSA waiver] for unauthorised overdraft charges.

I am writing to request that my complaint be reinstated immediately as it is not covered by either of these arrangements.

The FSA Waiver states - “We are making this waiver by consent available only to providers of current accounts with overdraft facilities. The test case aims to establish legal certainty on the lawfulness and fairness of charges levied by current account providers for unauthorised overdrafts.”

THE OFT Agreement states – “The OFT has initiated an investigation under s.224 of the Enterprise Act 2002 into the fairness or otherwise for the purposes of the Unfair Terms in Consumer Contract Regulations 1999 of certain terms contained in each Bank’s personal current account arrangements…”

As my complaint is not in relation to current account provisions and you are not authorised to suspend my complaint I ask again that you provide a full refund of all charges applied to my account, as per the enclosed schedule.

I look forward to a full response to this letter within 14 days, otherwise I will commence court proceedings to reclaim my money, together with interest up to the date of judgment and any court fees.

Yours faithfully,

[insert your signature]

[insert your name (printed)]

[Include a further copy of your list of charges, using the printout from the calculator if asking for interest].

pania

thanks everyone that really helps i appreciate it. must just be having an unobdervant moment. looked for aaaaages!!!

Numpty_Monkey

pania wrote: »

thanks everyone that really helps i appreciate it. must just be having an unobdervant moment. looked for aaaaages!!!

A numpty moment:rotfl: