Re: error 619 win XP

Chippy_Minton

Are you trying to dial-up and connect to your ISP? If so, the problem might just be at your ISP's end and their system is not accepting the connection for some reason. Has the problem just recently occurred and you haven't changed anything on your computer (apart from reinstalling the modem)?

Your ISP might provide an alternative dial-up number, or you could try registering with another 0845 dial-up ISP and using that to test the above theory.

stevemcb

Sorry about late reply

On Broadband ,, could be online for hours or minutes no set pattern then it cuts me off.
Read some posts on net to make sure not sharing port with fax etc but none of that.
Have new machine so not that,,
have tried re-installing,,still doing it.
Just have to un plug usb from modem then put it back in and it works fine after ,,doing my head in

not really a techie so any help would be great

Figment

Go to Tools > Internet Options. Click the connections tab and highlight the ADSL modem in the list (if displayed) Clcik on Settings, click on Advanced and ensure that neither of the "Disconnect" options are ticked.

jamesy

Stevemcb i have had similar problem lately where i kept loosing connectin for no reason, understand you`r frustrations, well it took me a while to get all my settings back still dont know how they where lost, anway what i had to do was go round to my brother-inlaws and write down all the internet settings on his computer and added them to mine as he runs windows xp as well,that did not work on it`s own i then loaded as suggested a bt pay as you go disc , well that sort of worked but not that well as the home page did not load fully,the last straw was to go through msn to connect to the net to find a isp,in my case it was wannado,singed up to wannado payg then re started computer an hey my broadband is back better than ever deleted the bt& wannadoo payg set ups and my computer is fine hope this helps.