Cancelling a CPS

abwsco

Haven't signed up yet for Primus to benefit from their free calls as I was wondering how easy it is, or not, to cancel should their prices shoot up. Is it easy and fool proof to do?

ginger_nuts

it takes about 10/14 days to change to a cps such as primus and the same to change back to BT .Very easy to do .I used to use BT then went to onetel .Onetel was a disaster I went back to BT .Then went to Talk Talk .One phone call each time was all it took .

abwsco

Thanks. That's good to hear as someone had told me it was a nightmare to do.

ginger_nuts

if you use a CPS such as primus you can still make calls via BT (provided you pay your line rental to BT ) Dial 1280 followed by the number you want your call will be charged by BT .very useful if you have BT privacy / free caller display .

pricefighter

Even if you CPS your calls to Primus Saver you can still use other suppliers like 1899,18185 .Should their been a change in pricing etc.In fact at peak rate and to me destinations tour find them cheaper then Primus.

ginger_nuts

if you are already using a CPS can you move directly to another CPS or do you need to go via BT

Heinz

ginger_nuts wrote:

if you are already using a CPS can you move directly to another CPS or do you need to go via BT

You can move directly.

The 'receiving CPS' does the work - you just phone them and they'll deal with the rest.

AIUI, the new CPS contacts BT, and BT tell them who the current CPS is [if any] and make the necessary arrangements at the exchange.

I changed from OneTel to Primus in December and it took just one call to Primus.

Scooby_Saver_2

Hi, if you with one CPS provider and want to leave them,as said above you can either 1280 but that overide to BT and move expensive calls OR if your new cps provider re-cps that knock off the orignal provider