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£3687 gas and electric bill!!!!

Hi,

We recently recieved our gas and electric bill. which had not been sent to us for over a year. Saying our Bill was £3687. We didnt recieve a bill for the address for over a year and now they are saying that we have to pay the amount. We are unsure on what to do and any help would be much appreciated.

Many thanks
«13

Comments

  • Why didnt you contact your utility company sooner? Have you not put money aside each month to cover bills? Do you have meter readings? When did you move in?

    Of course you will have to pay the bill as you owe it!

    PP
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  • KimYeovil
    KimYeovil Posts: 6,156
    1,000 Posts Combo Breaker
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    What have you done with the money you were putting aside month by month for when this would happen? Use the interest from those savings to have a stiff drink and pay your bill.
  • mitchaa
    mitchaa Posts: 4,487 Forumite
    This is a windup.

    I know....''I'll not bother contacting the energy supplier because they have obviously forgotten about me''

    No-one is this stupid. Gas and electric should only be costing about £1000-1200pa so you've over exaggerated by around 3x or not been paying the bill for 3yrs.

    1st post and all that, too easy.
  • When moved into property we had a final bill that was in 0ct of 2007 for the amount of £40. we then herd nothing back from then. we then phoned to inform that we had not recieved a bill and they said one was going to be sent out. We still had nothing. My partner then phoned again to inform that no bill was recieved.
    Then in Nov 2008 when we moved. We phoned up the electric company to say we was moving. They then sent a final bill which was the amount stated.
    Was no exaggeration that was the bill for the year. We was only in that property for one year.
  • Vestra
    Vestra Posts: 856 Forumite
    PinkShots wrote: »
    When moved into property we had a final bill that was in 0ct of 2007 for the amount of £40. we then herd nothing back from then. we then phoned to inform that we had not recieved a bill and they said one was going to be sent out. We still had nothing. My partner then phoned again to inform that no bill was recieved.
    Then in Nov 2008 when we moved. We phoned up the electric company to say we was moving. They then sent a final bill which was the amount stated.
    Was no exaggeration that was the bill for the year. We was only in that property for one year.
    Is it all on actual meter readings? As other's said can you not pay it with the money you have been keeping aside for the energy bills?
  • KimYeovil
    KimYeovil Posts: 6,156
    1,000 Posts Combo Breaker
    Forumite
    So at no point did you think to glance at the meter to estimate how much the energy you were using would cost you when the company got round to billing you?
  • Rian1988 wrote: »
    Is it all on actual meter readings? As other's said can you not pay it with the money you have been keeping aside for the energy bills?

    Yes all on meter reading's. The amount for a year of utilities is too high. Even people have thought it was a wind up. It was a 3 bedroom house. The amount is too much.
  • KimYeovil wrote: »
    So at no point did you think to glance at the meter to estimate how much the energy you were using would cost you when the company got round to billing you?

    Like i stated earlier. We phoned the company many times and all we was told is a bill would be sent out.
  • sandiep
    sandiep Posts: 915 Forumite
    Is this Scottish Power? They have this trick of only billing some properties only once a year. I had this, and despite contacting frequently it was a year before we got a bill out of them for electricity on one meter, whilst they continued to argue that the other meter didn't exist.

    Our electricity for a year was £1800 in that house, so either you've got a big, uninsulated, inefficient house or they've overcharged.

    They will have calculated the bill based on the standard highest tariff.

    You can argue for a reduction on the basis that they need to restate the bill onto the cheapest tariff, because if you'd have been sent a bill you could have changed tariffs or suppliers but because they've failed to bill you you didn't have the information to make this decision. You can also argue for all of the DD and other payment discounts, because as they've failed to bill you you've been unable to claim these.


    That's a start.

    Then you need to really check the consumption units.

    But most of all, you need to talk to someone at a minimum of manager level, don't even start the conversation with the call handlers because what ever way you approach this it's likely to take a few months to resolve.

    Good Luck.
  • skibadee
    skibadee Posts: 1,304 Forumite
    Who was/is your supplier?
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