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Amazon - Top Service
Peter999_2
Posts: 1,498 Forumite
Hi all,
I bought a bike for my daughter for Christmas from Amazon back in July.
We didn't have a really good look at it (should of done really) and gave her it on Christmas day. After about 5 minutes it became obvious that one of the wheels was buckled and made it very difficult to ride.
Daughter was great about it, she's a great girl but her mother and I were disappointed.
We'd thought that it was far too long (from July) to let them know the wheel was buckled, but I thought I'd email them anyway.
They replied and have sent a replacement bike!, we are so pleased. It certainly makes me think to always buy from them instead of anywhere else.
Thanks very much Amazon
:money:
I bought a bike for my daughter for Christmas from Amazon back in July.
We didn't have a really good look at it (should of done really) and gave her it on Christmas day. After about 5 minutes it became obvious that one of the wheels was buckled and made it very difficult to ride.
Daughter was great about it, she's a great girl but her mother and I were disappointed.
We'd thought that it was far too long (from July) to let them know the wheel was buckled, but I thought I'd email them anyway.
They replied and have sent a replacement bike!, we are so pleased. It certainly makes me think to always buy from them instead of anywhere else.
Thanks very much Amazon
:money:
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