Help have I got Trojans.....

liljo

Hi I was playing games last nite on my laptop and I had a pop up that I could not remove,I have Norton on my lt and it alerted me I had Trojans....I tried to click to fix but could not get the pop up from the site to close, it kept saying I needed to run and I could not do anything on the screen. In the end I had to take my battery off! I then restarted and run Norton but it never detected anything, I did notice when it was scanning it scanned certain files called Trojan.busky and infostealer.banker.b! Are these spyware or even worse hidding in my computer? I really sont know what to do as I'm not very good with computers...Please can anyone help me and put my mind at rest.

Little_John

download malwarebytes anti malware, search google for mbam and install and run a full scan and remove what it finds, if your still getting the warnings after then get use your antivirus software to run a full scan and clear anything it finds.

aliEnRIK

heres the link for Malwarebytes
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
UPDATe and run a FULL scan
Post the log here after its deleted everything it finds (Split the log into sections if need be)
Is Norton upto date?

reboot
Download HIJACK THIS
http://www.download.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
SCAN and post the log here so we can see whats going on

liljo

Ran the scan and it has quarentined 25 things, might sound stupid but how do I post the results here as it wont let me copy and paste them??

aliEnRIK

erm

It should! Just highlight them and copy (Never known anyone not be able to anyways)

aliEnRIK

yes. Restart the computer

Little_John

Are you still getting the warnings?

aliEnRIK

liljo wrote: »

is that what u wanted me to post????

yes

Im just running through it

liljo

No not now, does that mean everythings ok now?:j

aliEnRIK

I cant see anything bad as such in the log
But im not convinced Malwarebytes has got rid of it as theres no mention of an actual trojan

Please do a scan with Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.

• The program will install and then begin downloading the latest definition files.
• After the files have been downloaded on the left side of the page in the Scan section select My Computer
• This will start the program and scan your system.
• The scan will take a while, so be patient and let it run.
• Once the scan is complete, click on View scan report
• Now, click on the Save Report as button.
• Save the file to your desktop.
• Copy and paste that information in your next post.

Browntoa

tick thses items in hijackthis

C:\Users\liljojo\AppData\Roaming\Smilebox\Smilebox Tray.exe

O4 - HKCU\..\Run: [SmileboxTray] "C:\Users\liljojo\AppData\Roaming\Smilebox\Smilebo xTray.exe"

then click "fix selected"