Travelodge Mobile booking system

isayoldchap

Following my attempted bookings 30/12/08
29/01/09 Travelodge HQ have said that there were some problems with their 'LISA'
automated booking service.This is their additional booking service.

Because they had a high volume no bookings were made for me.The bookings became
'Ring Fenced'which meant the monies meant for the bookings were placed into a holding account by my bank to be used for payment but as the reservations failed the monies were never collected.These have been returned to my account.

I think I have spent around £10 in phone calls to my bank and Travelodge,even using some local area rate numbers on cheaper call tariffs,and there is no compensation given.
I will pursue this with Travelodge shortly