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Internet Antivirus Pro - Help!

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Comments

  • Anne26
    Anne26 Posts: 14 Forumite
    Hiya

    I got as far as installing SUPER ANTI SPYWARE, then when I tried to scan, my system froze.

    I turned off the machine, turned it back on, but it takes ages to load up now and my Internet Explorer icon isnt working. I managed to get online by going into 'My Computer' and selecting one of my favourites which luckily is a search engine.....is my PC completely stuffed?

    Thanks in advance
  • Anne26
    Anne26 Posts: 14 Forumite
    By the way, this is the lastest Hijack this report:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 23:59:49, on 02/01/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\PC Tools Firewall Plus\FWService.exe
    C:\Program Files\ThreatFire\TFService.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\Explorer.EXE
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\ThreatFire\TFTray.exe
    C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
    C:\Program Files\DNA\btdna.exe
    C:\PROGRA~1\AVG\AVG8\avgupd.exe
    C:\Program Files\Ares\Ares.exe
    C:\WINDOWS\system32\drwtsn32.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\SSUPDATE.EXE
    C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAUTrayApp.exe
    C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAutoUpdate.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\LimeWire\LimeWire.exe
    C:\Program Files\ThreatFire\TFGui.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\ThreatFire\TFNotice.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q105&bd=pavilion&pf=desktop
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_GB&c=Q105&bd=pavilion&pf=desktop
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_GB&c=Q105&bd=pavilion&pf=desktop
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_GB&c=Q105&bd=pavilion&pf=desktop
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q105&bd=pavilion&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_GB&c=Q105&bd=pavilion&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_GB&c=Q105&bd=pavilion&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_GB&c=Q105&bd=pavilion&pf=desktop
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q105&bd=pavilion&pf=desktop
    O2 - BHO: AcroIEHlprObj Class - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - !!3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - !!761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
    O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O3 - Toolbar: (no name) - {da21bd13-ca22-42e3-a071-98f08f1ca1e7} - (no file)
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
    O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
    O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
    O4 - Global Startup: CONNECTAUTrayApp.lnk = C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAUTrayApp.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [java_sun] Java (Sun)
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: avgrsstx.dll
    O20 - Winlogon Notify: !saswinlogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (javaquickstarterservice) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: PC Tools Firewall Plus (pctoolsfirewallplus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
    O23 - Service: ThreatFire (threatfire) - PC Tools - C:\Program Files\ThreatFire\TFService.exe
    --
    End of file - 7742 bytes
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Thats not good!
    ok
    IF you can ~ run combofix
    http://www.bleepingcomputer.com/combofix/how-to-use-combofix
    If you cant then reboot and keep pressing F8 until you can select SAFE MODE WITH NETWORKING
    Download Firefox (If you dont have it already)
    http://www.mozilla-europe.org/en/firefox/
    Install it then run combofix by installing from firefox.
    Post the log here.
    Then see how its running.

    Reset internet explorer
    http://support.microsoft.com/kb/923737
    Restart and see how it is. If fine then do another hijack log. if not ~

    Boot up and uninstall Threatfire
    reboot
    if it still runs dodgy then uninstall pctools firewall
    (Buy the way, theres nothing wrong with either, but the nasties on your computer have clearly done something)
    :idea:
  • Out of interest can you get to any site?

    like Eset Online scanner - http://www.eset.com/onlinescan/
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