Amex Platinum and Abbey Credit Cards

waterman3

Hi all

I'm just thinking about opening these credit cards featured in MSE's "Cashback Credit Cards" page.

Just wondered if anyone new if these are online accounts or not?

Thanks

marksandsparksgal

I assume you mean that you're able to service your account online?

I can only speak for the Amex Platinum, but the online service is excellent. It's quick, payments appear quickly, and I particularly like if you have more than one card on an account that it will split transactions up, which is nice when you're adding up who owes who at the end of the month.

Stevew_2

The Abbey has just joined the trend of moving the payment deadline forward by 1 week to make millions and rip you off.....

I have just recieved my December statement and noticed I have been charged late payment, The Abbey have always had a settlement date around the 13th of the month but they have changed this on Decembers statement to the 7th, which has opened up millions to the spectre of late payment charges. The call centres refuse to discuss refunds saying that they notified clients...Probably in with the rest of the junk and Credit card cheques they send you to tempt you into the 0% finance (with a hidden 3% handling charge)...

This is a practise I have seen with some other cards to weed out the full payers and none profit cleints....I have complained to the Ombudsman...

exel1966

waterman3 wrote: »

Hi all

I'm just thinking about opening these credit cards featured in MSE's "Cashback Credit Cards" page.

Just wondered if anyone new if these are online accounts or not?

Thanks

Yes, both accounts can be serviced online.

bengal-stripe

Stevew wrote: »

The Abbey have always had a settlement date around the 13th of the month but they have changed this on Decembers statement to the 7th, ....I have complained to the Ombudsman...

You have nothing to complain about.
It is your own fault, if you do not check your statements (or have a DD set-up).

waterman3

Great! Thanks for everyone's help. Very useful.