Gas/Electric switching companies

RickyD_2

In Dec 07 N power knocked on my door, done usual sales pitch to get switch over to them for my dual fuel. At that time, fuel had been going up, they guaranteed me straight away a saving of 100.00 in DD charges made by my current supplier - Southern Electric. I agreed and switched over.

As months went on, my DD crept up to a final 155.00 per month for dual supply.

In Oct/Nov 08, Southern Electric knocked on my door, again usual sales pitch but this time i was very rude to the girls as this basicly mirrored my visit from N Power the previous year. I said sorry to the girls, invited them in and explained why i had been rude. After the small talk was over, she produced a chart which clearly stated N Power had been charging me almost double the energy rate Southern Electric. I now have a final bill from N power for almost 600.00, even though my consumption pattern hasn't changed. I feel N Power mislead me in to signing over to them
back in Dec 07. Is their any thing i can do?

Vestra

The main thing is the final bill from npower an estimated reading, it really shouldn't be as when you signed over to Southern Electric the sales girls should have read your meter. But check that first to be sure that the final bill from npower is accurate. The other thing is the direct debit saving of £100 as far as I am aware only applies if you stay with them one year, and if you switched after 10-11 months it effectively means that you have recieved 0 dd discount at all.