We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Screen Select; Anyone Else Trapped?

Options
As regular viewer here cannot believe I have been caught out. Went for FREE trial 20 Dec ending 19 Jan so cancelled 16 Jan but they STILL sent out dvd 16 Jan and demanded return by 18 Jan (2 days early than trial end) or would be charged £9.99. Final dvd returned 18 Jan. Realising would be charged anyway decided to reverse cancellation figuring would get something for my money.Soon as reversed cancel status told NEXT months payment will be charged immediately (due 19 Feb but authorised irreversibly?). Seems SS will thus be GUARANTEED months money without sending single disc as no other way to cancel. This cannot be legal? Their terms states Cancel Anytime. Have I been had for £19.98?

Comments

  • herbal
    herbal Posts: 348 Forumite
    Normally with Screenselect they give you 7 days after your trial has ended and if not back to them within this date they will charge you. I had a problem with a lost disk, they asked for recorded proof as if i had that, then asked for POP i did'nt have that either. But they wanted me to pay £17.99 for a dvd worth about £3. I think RM give them they're claim. But just cancel before your deadline and normally your ok.
  • gromituk
    gromituk Posts: 3,087 Forumite
    I wondered about this when I first saw a ScreenSelect offer (this was for a free DVD to keep with a free month's subscription). At that stage there was a loophole in that you didn't have to fill in your wish list, so wouldn't get any rental discs. They've since closed that one. I loved cancelling the subscription as you get bombarded with ever more desperate web pages trying to stop you. I didn't love emailing them five times asking where my free DVD had gone!
    Time is an illusion - lunch time doubly so.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.