Saga Top 5 Tracker account

Stompa

nobby24 wrote: »

Down to 2.75% now.

OK, I'm confused now. It says 2.75% gross when I log in, but says 2.90% gross here:

http://www.saga.co.uk/money-shop/savings/historical-rates.asp

I wonder which is correct?

nobby24

Hopefully the latter!

:j

savetilibleed

nobby24 wrote: »

Down to 2.75% now.

This is actually wrong. I went to their historical rates table today too and found it shows 2.90%. So I phoned them to find, first they thought the table was wrong, then went away to find that 2.75% was wrong and it should be 2.90% but it was OK because these things take 24-48 hrs after a change to show. I insisting it had changed yesterday as now to 2.75% to me the user AND that yes indeed after checking my "file" showed 2.75% But why not to 2.90. Told there had been an interest rate change. Yes I know but down then up again?? I was banging my head against a wall for answer, so a message was left on my "file" that it was wrong. I asked could I be assured this would be corrected and backdated. Assured yes :rolleyes:

So although not a huge difference, it is A difference.

savetilibleed

Stompa wrote: »

OK, I'm confused now. It says 2.75% gross when I log in, but says 2.90% gross here:

http://www.saga.co.uk/money-shop/savings/historical-rates.asp

I wonder which is correct?

Stompa, is your screen still showing 2.75% when you log on?? Mine still is despite phone calls and also an email with me threatening to pull my money out if I don't get an answer and it corrected, backdated etc.

Stompa

savetilibleed wrote: »

Stompa, is your screen still showing 2.75% when you log on?? Mine still is despite phone calls and also an email with me threatening to pull my money out if I don't get an answer and it corrected, backdated etc.

Yes, mine's still showing 2.75%. I'm not too concerned at the moment, I'm sure they'll correct it within a few days.

savetilibleed

I had a phone call this evening from Saga Savings/Birmingham Midshires re the interest rate anomoly. Apparantly it was due to a "marketing error" and it is 2.90% and this rate will apply to our accounts from 02/03/09 as per the table. Why a marketing error I don't know - didn't quite add up really. Perhaps they actually meant it to be 2.75% but once the error was in the table, if that is where the marketing error was, at 2.90%, that rate had to apply. Who knows really. :rolleyes:

savetilibleed

Just looked on my account online and they have now amended the interest up to 2.90% for the Top 5 Tracker account. Until it goes down again next month it makes it one of the best, though sadly no longer available to new investors.

Their replacement Tracker merely tracks the BOE rate and guarantees to be 1.0% above for the first year and 0.25% below thereafter.