Please Help!! Advice Needed

mu7861

Hi,
well i but an item off ebay, gloves and paid £12 for them. The seller had 2463 feedback score, and was 100% postive. Well i paid for the item, on the 23rd december using paypal and still the item has not arrived. I predited it should take 4 days max. But nothing. I have email the seller but her not replaying!


What do i do please????
Thank you!

shellsuit

You do realise that there has been Christmas Day, Boxing Day and a Sunday within that time don't you?

I'd give it a few more days.

zenseeker

Well you predicted wrong.

The post is still catching up with the madness of Christmas, and items can take a lot longer to deliver at this time of year. The seller may not be replying because he/she is still away for Christmas holidays. Give it another week and then come back, but in the mean time stop being so damned impatient!

soolin

Seller ha suntil today to despatch, then allowing for the post and the bank holiday on the 1st I would estimate item should be with you by the weekend. If you don't get it by say Saturday then try emailing again and if that fails consider opening a dispute the following week.

lcharm

If you've not recieved it by the 5th i'd take it to a dispute where all your contact is then recorded and used as evidence and if not they don;t reply after a certain period then you'll get your Paypal payment back.
But yes, Xmas period is manic so 4days is a bit ambitious!!

mu7861

soolin wrote: »

Seller ha suntil today to despatch, then allowing for the post and the bank holiday on the 1st I would estimate item should be with you by the weekend. If you don't get it by say Saturday then try emailing again and if that fails consider opening a dispute the following week.

Ok i give it a few more days...
But how would i open a dispute if it comes to that???
Thank you

lcharm

Reprt the item not recieved and it should take you to the resolution center where you start everything

http://pages.ebay.co.uk/help/tp/using-dispute-console.html

ArmitageShanks

You do realise only 3 working days have elapsed? Do you know what the shipping method was? If it is 2nd class that can often take over a week, combined with the xmas backlog and reduced staffing levels.

Have patience. At least another 1 and half.

baffcat

mu7861 wrote: »

I paid for the item, on the 23rd december using paypal and still the item has not arrived. I predited it should take 4 days max. But nothing. I have email the seller but her not replaying!

This is a wind-up, isn't it? TSFE is one thing, but TSG (generally) is another.

lcharm

baffcat wrote: »

This is a wind-up, isn't it? TSFE is one thing, but TSG (generally) is another.

That's a pretty nasty comment IMHO. You can't expect every person to know what you know. That's why this forum is here in the first place.

milliemonster

I don't think you have anything to worry about with the feedback of this seller, but please give them chance! it was only 7 days ago and during that time the we have had 2 bank holidays and a sunday and the post is still slow, the seller may have been away for the week and not even know you have purchased the item yet, I would give it at least a week and a few more emails before you go down the opening a dispute line.