Maplins

pennywise2

Went into Maplins yesterday for a new tv aerial and saw a bundle package on offer , tv aerial + freeview box for £35 . When i went to the till i was told this offer finished on the 25th december and they apologised for not taking down the offer price but refused to sell me it for the £35 advertised .
I phoned trading standards regards the matter this morning and was told they were quiet within their rights to do this :mad: :mad:
Anyone else had a stroke like this pulled on them ??

pennywise2

chuckley

OMG thats awful i bet loads fell for it. false advertising at its best (for the retailer).

i think its a case of if its wrongly tagged they dont have to sell it at that price...

good offer tho!

Wigans_warrior

Although not Maplins, my local Tesco's were also using this "scam" to sell toys a couple of months prior to Christmas. I decided to purchase a "Fifi" education toy that had been placed (amongst numerous others I might add) amongst a rack of other very similar toys for selling at a reduced price of £10.

At the till, was shocked to see I was being charged for the full amount of £30 and walked straight to the Customer Complaints.

I was told that the toys were not meant to be included in the "deal" and the relevent price slip (containing the information) was removed!!

I told Tesco's I wanted my money back and exactly what I thought of their behaviour. Although I still believe they acted in some way illegally - what can be done to prevent stores/shops from this false advertisement. If I hadn't checked my till receipt at the time, I would have driven home with a "full priced" toy I expected to have been sold at a discount.

ariba10

The price ticket in the shop according to law is only an offer to sell. They can change it at any time until you pay for it.

Once you have paid it is yours and then the price can not be changed.

wallbash

The price ticket in the shop according to law is only an offer to sell. They can change it at any time until you pay for it.

You get to the point of sell and its not what you want to pay for it , walk away.
Not worth the hassle, life is too short.

pennywise2

Good to see i,m not the only one has landed in this predicament , I was always under the impression that if a product was marked with a price then it had to be sold for this , How times must have changed :rolleyes: . I do think something should be done regards this though as how many people check what they are charged at the checkout ?

Pennywise2

MothballsWallet

no, the price displayed is (I think) an offer to treat - they don't have to sell it to you at that price.

Although, it's bad practice to leave up signs for special offers that have expired, IMO.

pennywise2

MothballsWallet wrote: »

no, the price displayed is (I think) an offer to treat - they don't have to sell it to you at that price.

Although, it's bad practice to leave up signs for special offers that have expired, IMO.[/quote

This price displayed being an offer to treat nonsense bemuses me .
Whats the point in putting a price on something and then charging what you like at the till ?
This must mean that while doing your weekly shop you would need a calculator with you to tally up your shopping bill , as any prices marked on items do not have to be honoured at the checkout and how many of us check every single item in our food shop matches what we saw it for on the shelf ?? :eek:

Pennywise2

RobertoMoir

pennywise2 wrote: »

This price displayed being an offer to treat nonsense bemuses me .
Whats the point in putting a price on something and then charging what you like at the till ?

Seems simple enough to me
1) honest mistakes (they do happen)
2) if you don't notice, they get to keep your money I guess. No I don't like that one either, but look at it another way, do you complain if the price on the item itself is lower than the shelf edge price?

pennywise2 wrote: »

This must mean that while doing your weekly shop you would need a calculator with you to tally up your shopping bill , as any prices marked on items do not have to be honoured at the checkout and how many of us check every single item in our food shop matches what we saw it for on the shelf ??

It's up to you to decide if that happens enough to be a problem. I'd personally just shop elsewhere if I thought it was a big issue.

If it does happen too often to be an honest mistake, as it were, then I believe trading standards will take a look.