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security blunder

dumbsilver_surfer
Posts: 9 Forumite
in Techie Stuff
Hi I have just done something really stupid and I know that so please dont shout at me. I received and clicked onto an e mail It had my own email address as a subject It said my account has been stolen. My Macafee security system came on straight away and I have just looked at it and all the green buttons are in the OK setting am I ok?
Help Please
Help Please
0
Comments
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Please download Malwarebytes Anti-Malware and save it to your desktop.
- Make sure you are connected to the Internet.
- Double-click on mbam-setup.exe to install the application.
- When the installation begins, follow the prompts and do not make any changes to default settings.
- When installation has finished, make sure you leave both of these checked:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
- Then click Finish.
- MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from hereand just double-click on mbam-rules.exe to install.
- On the Scanner tab:
- Make sure the "Perform Quick Scan" option is selected.
- Then click on the Scan button.
- If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
- The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
- When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
- Click OK to close the message box and continue with the removal process.
- Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
- Make sure that everything is checked, and click Remove Selected.
- When removal is completed, a log report will open in Notepad.
- The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
- Copy and paste the contents of that report in your next reply and exit MBAM.
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Quickly change the security password for your account.0
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Once youve run Malwarebytes and deleted everything it finds post the log here
Then download HIJACK THIS
http://www.download.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
SCAN and post the log here so we can see what its doing
Also. Mcafee is junk, Id advise some free solutions instead personally:idea:0
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