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PayPal RIP OFF

Hi

i bought someting from an ebayer in the US. She sent me TOTALLY the wrong item and then became abusive when I gave nagative feed back as she refused to refund me.

I raised a pay pal action against her and she taunted me saying that Pay Pal would make me pay the postage to return the item to her so I better remove my negative feed back or I would be paying for it.

SHE WAS RIGHT! Pay Pal are insisting that I pay the postage (£15) to track the item and send back to her. I'm innocent she sent the wrong item but I end up paying.

I called paypal and they weren't intersted and told me its in the paypal policy and that is it.

DO NOT USE PAY PAL TO BUY FROM EBAY AS YOU WILL HAVE TO PAY IF YOU GET THE WRONG/BROKEN item!!!!

The seller was kids 1 - don't use this seller - they're been really rude and unhelpful from the beginning and now she is threatening me!!!!
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Comments

  • Mandles
    Mandles Posts: 4,121 Forumite
    Can you not sell it on ebay and got some money back?
    I know, again paypal rubbish. Has anyone tried getting return postage back too?
  • catmiaow
    catmiaow Posts: 5,954 Forumite
    1,000 Posts Combo Breaker
    I managed to get it back by emailing the seller, a good seller will always pay postage if item is damaged or they sent the wrong item.
    No you're not a vegetarian if you eat any animal or fish, so do not insult genuine veggies by calling yourself one! :mad:

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  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Hi

    i bought someting from an ebayer in the US. She sent me TOTALLY the wrong item and then became abusive when I gave nagative feed back as she refused to refund me.

    I raised a pay pal action against her and she taunted me saying that Pay Pal would make me pay the postage to return the item to her so I better remove my negative feed back or I would be paying for it.

    SHE WAS RIGHT! Pay Pal are insisting that I pay the postage (£15) to track the item and send back to her. I'm innocent she sent the wrong item but I end up paying.

    I called paypal and they weren't intersted and told me its in the paypal policy and that is it.

    DO NOT USE PAY PAL TO BUY FROM EBAY AS YOU WILL HAVE TO PAY IF YOU GET THE WRONG/BROKEN item!!!!

    The seller was kids 1 - don't use this seller - they're been really rude and unhelpful from the beginning and now she is threatening me!!!!

    so what would you suggest instead?
  • soolin
    soolin Posts: 73,399 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    custardy wrote: »
    so what would you suggest instead?

    I concur...:confused: How would you suggets paying then for an item where you are guaranteed your money back if the item fails to arrive or is SNAD?
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • StaffsSW
    StaffsSW Posts: 5,788 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    DO NOT USE PAY PAL TO BUY FROM EBAY AS YOU WILL HAVE TO PAY IF YOU GET THE WRONG/BROKEN item!!!!!!!!

    And your alternative is to pay by cheque/PO or bank transfer - which offer absolutely no buyer protection whatsoever on eBay.

    It's unlucky that your seller was particularly obnoxious in the whole matter, but if you had bought anything else from the US, or elsewhere via the interent or even on the high street, it is still up to you to return it at your own cost.

    Many people/sellers/shops may refund your costs, especially if it is their own fault rather than yours, but it's not to betaken for granted.

    And it is hardly the fault of paypal.
    <--- Nothing to see here - move along --->
  • jenniewb
    jenniewb Posts: 12,841 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    This same experience is why I do not shop from overseas buyers. Got stung last time.
  • zenseeker
    zenseeker Posts: 4,551 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Hi

    i bought someting from an ebayer in the US. She sent me TOTALLY the wrong item and then became abusive when I gave nagative feed back as she refused to refund me.

    You are not entirely in the right over this tbh, you should have given the seller a chance to correct the mistake before leaving a negative feedback, I don't blame her for being narky at you.
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  • Well actually zenseeker i did try to sort it out with the seller first. she became abusive and rude so i've had to report her to paypal. Its not like I just gave negative feed back without trying! and also to be fair she does have 60 neutral or negative feed backs in the last year which you could have read before assuming something like that? WOW!
  • soolin
    soolin Posts: 73,399 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Well actually zenseeker i did try to sort it out with the seller first. she became abusive and rude so i've had to report her to paypal. Its not like I just gave negative feed back without trying! and also to be fair she does have 60 neutral or negative feed backs in the last year which you could have read before assuming something like that? WOW!

    Were you not concerned at all about that much poor feedback?
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • pinkshoes
    pinkshoes Posts: 20,337 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Buy British and support OUR economy, rather than buying tat from abroad!! :)

    It's just the way it goes with Paypal - that the buyer pays the return postage, although any decent seller would refund this if the mistake was theirs.

    How much was your item? i.e. is £15 more than the item is worth?
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
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