Laptop wont run

webbo1981

When I switch my laptop on it will only load up my background from my desktop and that's it...no icons or anything..I can do nothing but switch the laptop off by the power button....and when I put the laptop back on...same happens again! Any ideas!?

thanks in advance

chuckles1066

Boot into safe mode?

webbo1981

chuckles1066 wrote: »

Boot into safe mode?

Please excuse my lack of intelligence here...

1) How do I do that?

2) Is there options to fix my laptop once in boot mode?

Regards

echelon101

1) Boot up your computer
2) When you get to your desktop hit ctrl-alt-del
3) File -> New Task (run)
4) Type msconfig.exe
5) Select Diagnostic Mode
6) Restart Now

BUT If you don't not have a Spyware or an anti virus software

Follow points 1, 2 and 3 then go

4) Run iexplorer.exe
5) Go to http://fileforum.betanews.com/download/Spybot_Search_Destroy/1043809773/1 and allow the download
6) Install the program
7) Go to http://www.avast.com/eng/download-avast-home.html and download and install also you will need to register.

Once all this is done go back to the first list and start from
2) When you get to your desktop hit ctrl-alt-del

Browntoa

safe mode

http://www.pchell.com/support/safemode.shtml

then use system restore to go back a few days to whyen it last worked

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

webbo1981

echelon101 wrote: »

1) Boot up your computer
2) When you get to your desktop hit ctrl-alt-del
3) File -> New Task (run)
4) Type msconfig.exe
5) Select Diagnostic Mode
6) Restart Now

BUT If you don't not have a Spyware or an anti virus software

Follow points 1, 2 and 3 then go

4) Run iexplorer.exe
5) Go to http://fileforum.betanews.com/download/Spybot_Search_Destroy/1043809773/1 and allow the download
6) Install the program
7) Go to http://www.avast.com/eng/download-avast-home.html and download and install also you will need to register.

Once all this is done go back to the first list and start from
2) When you get to your desktop hit ctrl-alt-del

Many thanks for this...but when to open the teask manager I get an error message 'Your adiministrator has disabled task manager'

Can't believe this...

webbo1981

Many thanks all for your replies...but I can't get even safe mode to work :-(

echelon101

Hmmm

Right click and choose Refresh maybe

Massive assumption:

1)Hit the windows key on your keyboard, it should be next to alt on the bottom left hand side.
2)Use the arrows keys or the mouse to get to get to the run function and use msconfig then put it into safe mode
3) Use the computer you are using at the moment to download the programs and put them on a usb key

danechip

Nope, it's that dodgy virus i saw a couple months ago.

A system format and reinstall if the cheapest and quickest way around this.

You may need to ask a friend if they can pop your hard drive into a pc and hopefully back up a few files for you, as you won't have the option of USB drives either.

Sorry to be a bearer of bad news. but it will be impossible for you to sorty this if you are stuck asking what safe mode is. DO you have the original cd's that came with your laptop? Hopefully it's not just been installed in a partition on your hard drive for their cost cutting pleasure!!

webbo1981

echelon101 wrote: »

Hmmm

Right click and choose Refresh maybe

Massive assumption:

1)Hit the windows key on your keyboard, it should be next to alt on the bottom left hand side.
2)Use the arrows keys or the mouse to get to get to the run function and use msconfig then put it into safe mode
3) Use the computer you are using at the moment to download the programs and put them on a usb key

Thank you for your help but none of this will work. Blooming laptop!!!

webbo1981

danechip wrote: »

Nope, it's that dodgy virus i saw a couple months ago.

A system format and reinstall if the cheapest and quickest way around this.

You may need to ask a friend if they can pop your hard drive into a pc and hopefully back up a few files for you, as you won't have the option of USB drives either.

Sorry to be a bearer of bad news. but it will be impossible for you to sorty this if you are stuck asking what safe mode is. DO you have the original cd's that came with your laptop? Hopefully it's not just been installed in a partition on your hard drive for their cost cutting pleasure!!

Oh dear, well cheers for being honest. Seems like it is the case

Yeah I have the orig CDs

Not too fussed if I lose what was on my hard drive

What's my next step?

Regards