Repairs problems & unhelpful lettings agent..

sjkani

Basically, im a month into my 6month shorthold tenancy - the house was breaking section 11 of the Landlord & Tenants Act on at least 5 counts when I moved in, they corrected some of the problems but others, which they deem 'less important' they have refused to do due to cost...my main issue being the toilet - it doesn't flush everything away until about 4th flush - pleasant eh?
I've sent a recorded delivery complaint, as they never return our calls, quoting section 11 and also the supply of goods & services act - and given them a timeframe when I expect it to be fixed or looked at.

My only other idea is to ask them to remove the clause in my contract which states I'm responsible for the drainage/sanitation to the property - and put in an addendum giving me the right to call in an emergency plumber if anything goes further wrong with the problem - at their cost - plus professional cleaning if its overflows & replacement of any damaged personals, again at their cost..plus a rent rebate for the unpleasantness!

Any other ideas to push their buttons would be great, they aren't with ARLA unfortunately - oversight on my part not to check beforehand...oops!

Thanks in advance!

KILL_BILL

if you cant stick it then just move out after staying there using up your deposit for the following month without paying them - if they see no money then that sometimes gets them into action.

if not then move and you not out of pocket