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M&S freeze card when it's their fault

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Comments

  • rlc22
    rlc22 Posts: 385 Forumite
    That's understandable. There will be some customers who would rather their partners didn't know they had a credit card.

    I suppose - hadn't thought about that one.

    That doesn't explain why they never called my mobile though, they have the number! ;) After all, I'm not going to know about a late payment if they don't tell me!
  • anyone who has a late payment and its not your fault you should ask for this to be updated on the credit file as well, as it will be marked down as a missed payment and should not be
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