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Friends new monitor

Pobby
Pobby Posts: 5,438 Forumite
in Techie Stuff
Panic phone call this morning. Friend had bought a new HP monitor. Plugged in, worked fine. Later in the day he booted up and the machine went into safe mode. he was prompted to go into monitor set up as the comp had recognised a new monitor. Went through the oprocedure as prompted yet it wouldn`t complete.

When he boots up now their is no display after the XP startup logo. Any ideas please?

Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Boot up in safe mode and right click Properties on the desktop, then the Settings tab and check that the correct screen resolution and refresh rate are set for the new monitor.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Pobby
    Pobby Posts: 5,438 Forumite
    Thanks. He has just called me to say that he has just reloaded the operating system and all is working OK.
This discussion has been closed.
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