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Outlook Express (W2000) and Hotmail - NEED HELP

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grumbler
grumbler Posts: 58,629 Forumite
Part of the Furniture 10,000 Posts Name Dropper Photogenic
I am trying to add my hotmail account to Outlook Express.
After entering all details I answer 'Yes' to the question 'Would you like to download folders from the mail server you added?'. Then after a short delay I get a message 'An unknown error has occured'. When I click 'Details', I see:
Payment Required
Configuration:
Account: Hotmail
Server: http://services.msn.com/svcs/hotmail/httpmail.asp
User name: [email="*****@hotmail.com"]*****@hotmail.com[/email]
Protocol: HTTPMail
Port: 0
Secure(SSL): 0
Code: 80004005

Any ideas and suggestions?

ADD: if it is not possible to access this account via Outlook is their any way to see the time messagess were sent (Sent Messages folder) when accessing the account via web-browser?

Comments

  • tigermatt
    tigermatt Posts: 1,925 Forumite
    1,000 Posts Combo Breaker
    I have just tried doing this in Outlook and received an error back from the server when sending a test message saying
    Access to Hotmail from Outlook or Outlook Express now requires a subscription. Please sign up at http://update.msn.com
    .
    ADD: if it is not possible to access this account via Outlook is their any way to see the time messagess were sent (Sent Messages folder) when accessing the account via web-browser?
    No, it doesn't look like it - you can only see the date.

    :)
  • LULUBELLE_2
    LULUBELLE_2 Posts: 1,103 Forumite
    About a year ago, Bill Gates decided that he didn't have enough money and started charging to add Hotmail to Outlook Express :mad: , it's £14.99 a year subscription. I pay it, because, although it annoys me to have to pay, it's worth it to me. Have you paid the subscription?
    I only exist in my own mind - if you can see, hear or read me, you are a product of my imagination.
  • LULUBELLE_2
    LULUBELLE_2 Posts: 1,103 Forumite
    This was my renewal e-mail from MSN:


    Dear Customer,

    This mail is confirmation that you have successfully renewed your subscription to MSN Hotmail Plus. This renewal goes into effect on 15 October 2005. Here is a description of the service:

    The MSN Hotmail Plus yearly subscription of £14.99 (inc VAT) includes 2 Gigabytes of total MSN Hotmail account space, the ability to send larger attachments, no graphical ads, access to the MSN Hotmail mailbox via Microsoft Office Outlook or Outlook Express, exemption from the account expiration policy and 30 MB of MSN Groups storage. Refund only available if cancelled within one month from purchase and automatically renews yearly unless cancelled. You will receive a renewal letter 30 days prior to the renewal date.

    For information about your account, go to https://billing.microsoft.com, and select one of the following options:
    To update your payment information or select a different payment method, click 'Billing Information', and then click 'Update this information'.
    For information on subscription cancellation, click 'Get help with billing', and then click 'Cancellation Information'.
    For payment history and online billing statement, click 'Monthly statement'.
    To review the Agreement that you have accepted in connection with this purchase, click 'About this service' for the service you have purchased, and then click 'Read service agreement'.
    For help with your account, click 'Contact Support'.

    Thank you for using Microsoft Online Services!

    Microsoft Customer Support
    I only exist in my own mind - if you can see, hear or read me, you are a product of my imagination.
  • You could try eprompter: https://www.eprompter.com/ not as good as Outlook but does the job or: https://www.incredimail.com/english/splash/splash.asp I've used Incredimail for a long time but I don'know if they have done the same as MS. If you had used Outlook before MS started paying for it they let you carry on using it for free.

    Good luck
  • tigermatt
    tigermatt Posts: 1,925 Forumite
    1,000 Posts Combo Breaker
    https://www.incredimail.com/english/splash/splash.asp I've used Incredimail for a long time
    I wouldn't recommend this as it is usually thought of as spyware.
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