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bought a disabled ramp & company want to charge me more than the quote

skcollobcat10
skcollobcat10 Posts: 331 Forumite
edited 6 November 2010 at 7:55PM in Disability money matters
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Comments

  • Legally it depends what you have in writing, if you have a 'quote' then you only have to pay them what they have quoted. If what you have in writing is an 'estimate' then it's a bit more of a grey area and you would have to agree on a final figure. If you are purely going by what is on the website, I would imagine these are guide prices only.

    Not sure about the £25 you paid for someone else to help out, you can't expect them to pay this unless they refused to finish the job, and while it seems like a good idea at the time it can open up a whole can of worms later on. I would have insisted on them coming back to finish the job, if something goes wrong with the ramp a few months down the line the company could well turn round and say that it wasn't fully installed by them therefore they won't remedy the problem.

    Can you post a link to the website and then it may be easier to offer advice?
    I've given up trying to get my signature to work with the new rules, if nobody knows what the rules are what hope do we have?
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