Verified by visa not all it's cracked up to be.

vet8

I recently had fraudulent use on my credit card after I had used the Cotton Traders' site!!. Looking back at my records I see that I had signed up to that Verified by visa thingy before the fraud.

I thought the entire point of that was to stop fraud, but my card was still used fraudulently.

skyrider007

VbV only works on certain e-shopping websites that comply with the programme. Where was your card fraudulently used?

vet8

It was used to fund a mobile phone top-up, Orange I think, off the top of my head.

skyrider007

vet8 wrote: »

It was used to fund a mobile phone top-up, Orange I think, off the top of my head.

I don't think that kind of transaction is related to VbV, perhaps your card have been cloned etc. Report your bank ASAP.

hieveryone

I used VBV too and it declined my log on details - when I called the helpdesk they said I couldn't pass security because my D.O.B was completely wrong? Keeping a close eye on my account I think from now on!

vet8

skyrider007 wrote: »

I don't think that kind of transaction is related to VbV, perhaps your card have been cloned etc. Report your bank ASAP.

I have already cancelled the card thanks, but I was just miffed that this great VbV which gives you yet another blasted password to remember did not seem to prevent fraud.

normanmark

I think it's more an issue with Cotton Traders as opposed to the Verified by Visa system.

NickX

normanmark wrote: »

I think it's more an issue with Cotton Traders as opposed to the Verified by Visa system.

There is an ongoing thread somewhere about fraud originating from Cotton Traders.

I think the general advice is don't touch them with a bargepole.

chuckley

a fairly big accusation 4 sum1 with zero proof its VBV...

ManAtHome

The CT servers were hacked earlier this year http://news.bbc.co.uk/1/hi/technology/7446871.stm

hippey

VBV and SecureCode work for the benefit of the retailer to assist in verification of the cardholder by providing additional protection.

It should also act as a note for you as a customer that the retailer is genuine, as the phrase you supplied to VBV is diplayed on the payment screen, giving you the confidence that the retailer is genuine.

Remember though, like any system it is not foolproof, and the Cotton Traders thing is more than likely nothing to do with the security of the VBV system.