Tesco...Grrrr

cymru78

Firstly, please don't direct me to other Tesco phone threads. None of the ones I've seen are useful to me.

I've received the letter like many other on here that I own them money.
Not been with them for about a year now and not had a letter before that I remember.
Apparently, I owe £142.23 :eek:

I am almost certain all my payments had been made by direct debit, however, I used an online bank only at the time and have since closed that account and got a high street account so have no old statements.
I have phoned them and the lady wasn't helpful. All she said was that she will send out their proof that I owe them this money and she will put a note on the system to say I have phoned up.

Also interesting is that I moved house in April, way after I left Tesco, and the letter has come to my new house!

Any idea's what I can do to find out if infact my so called direct debits did come out or not?
I've not got that sort of money. I am out of work trying to support future wife and young child.
This is the last thing I bloody well need.

JohalaReewi

Lots of other people and me have got a similar letter. I left Tesco home a long time ago but Tesco claim I have an large oustanding balance on my account which has just come to light (2 years later ). I have asked them for a full statement and proof of debt. Luckily, I have paper copies of my Tesco home phone bills plus bank statements so I should be able to reconcile the statement to see if tesco are correct or not.