Paypal help please - how do I get my money?

skintchick

I had an email from Paypal after I sold an item on eBay:

You've still got funds!

On 14 Dec. 2008 you received 6.70 GBP from [EMAIL="joevvm@aol.com.After"]xxxx .After[/EMAIL] you sign up for a PayPal account you will not only have access to the money sent by xxxx, you can also use your account in the following ways:

But I have logged in and I cannot see the money, nor how to get it into my bank account.

Can you help?

mcjordi

i think you have to accept the payment,

as for getting the money in the bank, you have to register a bank account then get it verified IIRC

skintchick

I am verified, but I cannot find anywhere to accept the payment. Where is it?

This is all I can see, and if I search nothing shows up, but I HAVE been paid!

• Account holder since 2003
• Account type: Premier
• Status: Verified (1)

PayPal balanceView Limits | Manage Currency CurrencyBalanceUS Dollars (Primary):$0.00 USDBritish Pound:£0.00 GBPCurrent Total in USD:$0.00 USD[URL="javascript:openWindowQuestionHomeCurrency();"][/URL] Current Total in GBP:£0.00 GBP

• Account history:
• All account activity
• Payments sent
• Payments received

Recent activity - Last updated 17/12/2008 07:38 PST Show
File Type To/From Name/Email/Phone Date Status Details ActionAmount Fee Payment To Tushar Parekh 14 Dec. 2008 Completed Details -£2.50 GBP £0.00 GBP Transfer From Bank Account 14 Dec. 2008 Completed Details £2.50 GBP £0.00 GBP Payment To Firebox.com 13 Dec. 2008 Completed Details -£5.90 GBP £0.00 GBP Transfer From Credit Card 13 Dec. 2008 Completed Details £5.90 GBP £0.00 GBP Order To Firebox.com 13 Dec. 2008 Completed Details -£5.90 GBP ...

mcjordi

did the buyer enter the email adress correctly - yours that is

and did you put the correct email address for paypal on ebay auctions

skintchick

Um, it shows my old email on Paypal but sent the email to my new one? I'm really confused now. How do I sort this out? all my details are the same, is the email that crucial?

skintchick

I've sorted it - i've set up an account in my new email, then I'll transfer the money over to the my existing account. That shoudl work I hope!

skintchick

It did! Hurrah.