blank screen

gone4gold62

hi ive been having a few problems with my lap top recently , its ten months old ,but now the screen has gone totaly blank and the lights stay on but i cant do any thing with it . its going back to the shop but i just wonderd what it was ? thank you

Reggie_Rebel

You haven't reduce the brightness to nothing by accident have you?

On the Function keys you will see a "sun" and an up arrow, try holding that down with the FN key, just to be on the safe side

sarah_elton

Reggie_Rebel wrote: »

You haven't reduce the brightness to nothing by accident have you?

On the Function keys you will see a "sun" and an up arrow, try holding that down with the FN key, just to be on the safe side

Along similar lines, have you turned the screen off? Again, one of your function buttons will do this - equivalent to turning the monitor on your PC off.

millwalll

It could be a few problems

backlight
memory needs resinking
brightness so on


Does it post at all ?

gone4gold62

hi& thank you for replies no i havnt turned moniter off or alterd the brightness ,when i rang up for technial advice the bloke told me to turn the wireless key off , but when i tried it wont turn of at all, so he said yes it needs to come in ,

gone4gold62

gone4gold62 wrote: »

hi& thank you for replies no i havnt turned moniter off or alterd the brightness ,when i rang up for technial advice the bloke told me to turn the wireless key off , but when i tried it wont turn of at all, so he said yes it needs to come in ,

just a update my laptop needed a new mother board thank