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Bank charge offer but still no cash!

Can someone help me? I claimed back my bank charges, my bank had offerred to settle and we agreed a figure but then all claims were suspended before they sent me any money. If we agreed to settle shouldn't they pay me my money? Does anyone know?

Comments

  • Arty_Jock wrote: »
    Can someone help me? I claimed back my bank charges, my bank had offerred to settle and we agreed a figure but then all claims were suspended before they sent me any money. If we agreed to settle shouldn't they pay me my money? Does anyone know?
    I think my first thoughts is why it took so long not to chase it up prior to today. However, I would suggest writing to the bank and state that you received an offer in July 2007 and that you sent the form back but it was not repaid. If you have any letters or reference numbers, then it should help. When they have responded then post back on here and I am sure we can all advise further.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
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