What Happens If CSA Cannot Get Hold Of Parent Who Has To Pay

Diamond78

Hi,
I recently applied to the CSA after trying since September. I gave the CSA all the details I had including my ex's work details, national insurance number, mobile number ect. I do not know his home address as he has now moved out of his mums.
My ex already pays CSA to one of 4 children he has. Back in 2001 he was having £82 a week taken out of his salary plus a small charge for a court order fee.
As my ex has threatend me for going to the CSA and also said he would leave his well paid job If I contacted the CSA, It is proving difficult for the CSA to get hold of him.
Due to domestic violence in the past by my ex, the CSA have reassured me as soon as they manage to inform him, I will be informed.
They last rang me over a week ago as they had tried calling him on his number and also called his mums house as that is where he use to live. They said the next step was to write a letter but I know what he is like and when he does get the letter, he will say he never got it as he doesnt live with his parents but he is always at his parents as this is where he sees daughter no 3 who he does not pay CSA for as he gives the mother cash in hand.

So what will the CSA do If he doesnt respond to them? I hope I do not have to go to court and see him.

Thanks and hope someone can give me some info.x

bdt1

Sure they can get ahold of info on him from HMRC - they did this with my ex, as he kept job-hopping, and Ididn't know where he lived. They tracked his employer and approached him via that route, good luck x

RUBYMIA123

ive had the same sort of problem, my ex would answer the phone to the csa so i found out that he was living with his sister and gave them the address and they said that to prove he lives there or at least goes there they would send a letter by recorded delivery so that he would have to sign for it and then send the case to enforcement to take action against him, but unfortuanatly my case then became stuck and now cant be progressed.

Good luck with your case and keep on at the csa

Diamond78

Thank you both for your replies and sorry to hear you both have experienced this. How frustrating!!

So HMRC contacts his employer, is that right? His parents will deny that he lives there as they did when I had a injunction out on him. The guy had to watch the house in the end and followed him and caught him outside court where he had got away with another offence!!

I have found out that he is defianatly still working for his employer, where I also worked. And that he may be living at his brothers but I do not know his brothers address. If he does not get the letter, then do the CSA have a leg to stand on? Can HMRC just deduct the money from his salary? I would of thought they would need permission to this as on my ex's old payslip, it shows a deduction for the child support and a deduction for a court order fee which he told me was for the CSA.

I wish I never bothered now. He will hit the roof when he finds out but he doesnt know where we live and therefor are safe. But I am really strugglying. Im due to start a course soon and am really trying to make a better life for me and my child. My ex has had 7 years of not facing up to his responsibilities.

I hope you have some luck to0 RUBYMIA123

x

RUBYMIA123

well if you know who he is working for then the csa can go for a deductions of earnings order and they dont have to inform him of this and his employer has to by law provide all the information that they ask for i.e how much he earns, You need to insist that the csa get off their backsides and get this up and running

Diamond78

RUBYMIA123 wrote: »

well if you know who he is working for then the csa can go for a deductions of earnings order and they dont have to inform him of this and his employer has to by law provide all the information that they ask for i.e how much he earns, You need to insist that the csa get off their backsides and get this up and running

Thanks, I know for a fact that he still works for the same employer. They have the details ie address and national insurance number and work number.

The lady that rang me from the CSA wanted to check that I had given the right numbers as obviously she could not get hold of him.
I now assume they have written to him at his mums address.

I will wait till monday and call them to see what is happening.
x

aMeLia'S~MuMMY

The CSA can send correspondence to an nrp's employer and /or ask the employer what address they hold. CSA also have criminal compliance officers which can be used to obtain the correct information.

HMRC is where CSA can go to obtain employer/address details of nrp , however they are not always up to date and not all nrp's work legitimatley

With reference to a DEO the nrp has to be notified of a DEO, quite possibly in some instances a DEO can go to the wrong address if the nrp has failed to supply a new address to the Agency ( which in itself is an offence)

Diamond78

aMeLia'S~MuMMY wrote: »

The CSA can send correspondence to an nrp's employer and /or ask the employer what address they hold. CSA also have criminal compliance officers which can be used to obtain the correct information.

HMRC is where CSA can go to obtain employer/address details of nrp , however they are not always up to date and not all nrp's work legitimatley

With reference to a DEO the nrp has to be notified of a DEO, quite possibly in some instances a DEO can go to the wrong address if the nrp has failed to supply a new address to the Agency ( which in itself is an offence)

Hi,
Thanx for your reply. What is DEO?
When I was with my ex, he told me the CSA had his old rate of pay so therefor was paying less money than he should of. That was in 2001 and I know since those years his salary has gone up.

I know I would of heard from him or his mother had the CSA got in touch with him so he is still unaware. His brother also works for the same company and I remember his brother lying to my solicitor saying he was not working there, this is when they were trying to track him down to deliver his injunction. As his brother is the main person to answer calls, I know for a fact that he would do it again. He will make it very hard for the CSA as he has tried to get his older child to not go college so his payments for her can stop.

Should I just give up and ask them to close the case?? He works in the private sector so it shouldnt be hard for the csa to track him down and also he already pays for his daughter through the CSA, so why is it proving difficult? I have read that some parents cases have been frozen due to computer glitches!!! If there was such a problem, would they notify me?

RUBYMIA123

A deo is a deductions of earnings order, and as for what diamond78 said about the csa having to notify the nrp when they do this that is not true, when the csa contacted my ex over the phone for the first time he wouldnt cooperate with them so i tracked down where he was working and passed the details on to the csa who then contacted the employer to confirm this they then sent a payment plan to the employer to tell them how much to take from his earnings each week, the first my ex knew about this was when he got his payslip and the reason i know that is that then my ex contacted me giving me loads of grief about it,
As for your exs brother if he lies to the csa about your ex working there then he is breaking the law and the company will be fined, do you know what department the brother works in? because all the csa need to do is send a letter to the department that deals with paying the wages that way your exs brother need not even know that the csa have been in contact unless he works in that department.

RUBYMIA123

sorry i ment what amelias mummy said about the nrp having to be notified

aMeLia'S~MuMMY

Diamond78 wrote: »

Hi,
Thanx for your reply. What is DEO?
When I was with my ex, he told me the CSA had his old rate of pay so therefor was paying less money than he should of. That was in 2001 and I know since those years his salary has gone up.

I know I would of heard from him or his mother had the CSA got in touch with him so he is still unaware. His brother also works for the same company and I remember his brother lying to my solicitor saying he was not working there, this is when they were trying to track him down to deliver his injunction. As his brother is the main person to answer calls, I know for a fact that he would do it again. He will make it very hard for the CSA as he has tried to get his older child to not go college so his payments for her can stop.

Should I just give up and ask them to close the case?? He works in the private sector so it shouldnt be hard for the csa to track him down and also he already pays for his daughter through the CSA, so why is it proving difficult? I have read that some parents cases have been frozen due to computer glitches!!! If there was such a problem, would they notify me?

I am not sure what they're up to, however you say he already has a case this means that the old case will have to be converted to new rules, sometimes there are issues ( computer ones)when setting up cases where there is an existing client.

Do not give up or ask them to close the case,as you have said yourself he is an existing client and therfore they should have a majority of the details anyway. There is alot of work as you can imagine and if the person who has your case is bombarded with phonecalls it may take a while to get sorted, my suggestion would be give them a call and ask them why they haven't sent him any forms and query why they cannot send them to his work.

RUBYMIA123 wrote: »

sorry i ment what amelias mummy said about the nrp having to be notified

The CSA should send a copy of a DEO to the nrp when they issue one to the employer.If the DEO is issued by the system it will automatically send a copy to nrp. Nrp should also be notified before one is issued either via a warning letter ( or collection schedule as this has the warning on about failing to pay) or verbally if they refuse to pay. Nrp's often 'claim' that they have never been notified but letters go out via the sytem so it can been seen they have been issued..perhaps there was an address issue in your scenario?