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Unknown debit card (?) charge - what can I do?
CovKid_4
Posts: 11 Forumite
New to the forum, hope I am doing the right thing by posting here...
On my bank statement (Nationwide FlexAccount) from April I have a mysterious debit of about £70 which seems to come from a collections agency in Northamptonshire (identifier is DIRECT LEGAL & C BRACKLEY). I can think of no reason why a collections agency would be coming after me. I found their website and called them and they say there's no record of my name in their database, under my current or previous addresses, and that I should contact Nationwide to dispute the payment.
I did nothing for several months because I had an operation and was recovering. I wrote to Nationwide's Visa Disputes Chargeback Team in August, explaining the situation, and a few weeks later got a letter back saying that I was too late to dispute this.
Any idea what I should do?
On my bank statement (Nationwide FlexAccount) from April I have a mysterious debit of about £70 which seems to come from a collections agency in Northamptonshire (identifier is DIRECT LEGAL & C BRACKLEY). I can think of no reason why a collections agency would be coming after me. I found their website and called them and they say there's no record of my name in their database, under my current or previous addresses, and that I should contact Nationwide to dispute the payment.
I did nothing for several months because I had an operation and was recovering. I wrote to Nationwide's Visa Disputes Chargeback Team in August, explaining the situation, and a few weeks later got a letter back saying that I was too late to dispute this.
Any idea what I should do?
0
Comments
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can you contact the company again. tell them they have debited your card without permission and ask them to refund the charge.MF aim 10th December 2020 :j:eek:MFW 2012 no86 OP 0/2000
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Contact Nationwide and dispute the transaction.
They should refund whilst investigating.0
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