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Advice EDF Gas :0(
clarissa_D
Posts: 246 Forumite
in Energy
Hello,
ok well start from the beginning,
I moved here 5th January 2006 and the previous tenants had a huge bill on the gas and electric and a key meter, obviously with a new born and PND running out of gas and electric was a no and we got the money back off E-ON I was paying, switched to EDF for the nector points and I didn't get confirmation on being with EDF several phone calls later I get my welcome pack noticed things wasn't right and recieved 2 sets of packs, I again caled them up and the operator told me to throw ALL cards but one and to do £50 a month payment for both Gas and Electric, so me following orders I am paying this per month then I get the quaterly bill £311 !! what the hell :mad:
turns out I had only been paying my electric bill not my gas at all and from the meter reading I gave over the phone they said oh that was an "estimated bill" its officcially £500 :eek:. in tears and with a baby debts coming out my ears. they know I am living alone and paying from my benefits and recieve £10 a month off babys daddy as he is up to his eyes in debt.
I kept recieving calls saying pay up if I had £400 to spare I think I would pay up to get tehm to leave me alone !
ok so telling them over and over again I can pay £25 a month on each bill they then tell me to cover charges to pay £50 a month which has crippled me,
today I get an EDF guy at my door with no appt or letter to say that he was coming round about it all and I told him he can't come in and I am seeking advice. im honesty £25 a month I can't really pay as I owe money to my bf for the loan he took out to help me, my mum recently bailed me out just never ending.
and a guy from the council popped round as I had my boiler serviced and sorted he told me about a company that I can talk to about this and they help people he said it was offgas or some thing I have tried to search online but no luck so I am turning to you lovely people.
my bftalking like he wants to kill himself over all this we had a massive row 2 weeks ago and I thought that was the end of us, sobbed on the phone to my mum and she lent me money till payday, but he had double pay out on his loan and left skint again, I helped pay money towards his account to stop charges - this money is catalogue payment !! that I had been saving loads to pay off befor xmas !! :mad:
I have had thoughts I can't cope any more and sat here in tears and feel crap is there anyone out there that can help me
ok well start from the beginning,
I moved here 5th January 2006 and the previous tenants had a huge bill on the gas and electric and a key meter, obviously with a new born and PND running out of gas and electric was a no and we got the money back off E-ON I was paying, switched to EDF for the nector points and I didn't get confirmation on being with EDF several phone calls later I get my welcome pack noticed things wasn't right and recieved 2 sets of packs, I again caled them up and the operator told me to throw ALL cards but one and to do £50 a month payment for both Gas and Electric, so me following orders I am paying this per month then I get the quaterly bill £311 !! what the hell :mad:
turns out I had only been paying my electric bill not my gas at all and from the meter reading I gave over the phone they said oh that was an "estimated bill" its officcially £500 :eek:. in tears and with a baby debts coming out my ears. they know I am living alone and paying from my benefits and recieve £10 a month off babys daddy as he is up to his eyes in debt.
I kept recieving calls saying pay up if I had £400 to spare I think I would pay up to get tehm to leave me alone !
ok so telling them over and over again I can pay £25 a month on each bill they then tell me to cover charges to pay £50 a month which has crippled me,
today I get an EDF guy at my door with no appt or letter to say that he was coming round about it all and I told him he can't come in and I am seeking advice. im honesty £25 a month I can't really pay as I owe money to my bf for the loan he took out to help me, my mum recently bailed me out just never ending.
and a guy from the council popped round as I had my boiler serviced and sorted he told me about a company that I can talk to about this and they help people he said it was offgas or some thing I have tried to search online but no luck so I am turning to you lovely people.
my bftalking like he wants to kill himself over all this we had a massive row 2 weeks ago and I thought that was the end of us, sobbed on the phone to my mum and she lent me money till payday, but he had double pay out on his loan and left skint again, I helped pay money towards his account to stop charges - this money is catalogue payment !! that I had been saving loads to pay off befor xmas !! :mad:
I have had thoughts I can't cope any more and sat here in tears and feel crap is there anyone out there that can help me
:eek: [STRIKE]£11,362.86[/STRIKE] [STRIKE]9,973.11[/STRIKE] Loan DFX 2013 #050: £ / £10,149.04 :eek:
C.C £507.55/£550.40 :T
DFD Oct 2015
Downshift Challenge 2013
C.C £507.55/£550.40 :T
DFD Oct 2015
Downshift Challenge 2013
0
Comments
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First thing you need to do is write down all your income and outgoings. This will then determine how much you have left to pay debts. Phone EDF and tell them how much you have to pay off any debts and no more. They may even send a debt rep round to talk things through with you. Your on benefits so you cant pay what you dont get.IT Consultant in the utilities industry specialising in the retail electricity market.
4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).0 -
Update --
I did an online search for a advice center and they have sorted the problem out, told them I am not having a pay meter put in and I can't pay in full.
they have even said pay £35 a month on BOTH bills so I save an overall £65 a month now, till it is reviewed, and they are sending me some grant forms to clear or help my debt that is owed, and then sorting me the best tariff for my consumption so thats good but I am still out of pocket lol oh well.
ta for taking the time to reply to me Spiro :0):eek: [STRIKE]£11,362.86[/STRIKE] [STRIKE]9,973.11[/STRIKE] Loan DFX 2013 #050: £ / £10,149.04 :eek:
C.C £507.55/£550.40 :T
DFD Oct 2015
Downshift Challenge 2013
0
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