Windows Update doesnt work

DonkeyKong77

Hi
I cant use widnows update, as whenevr i go and use it, the same error message pops up. I assumed windows updated automatically, but if it didnt then i havent updated in ages!

It says,"Iexplore has caused an error in MSHTML.DLL Iesplore will now close. If you continue to experience problemstry restarting the pc"

Restarting the pc has no effect.

Any help would be much appreciated.
Thanks

pchelpman

Look here....

http://support.microsoft.com/kb/q265244/

DonkeyKong77

pchelpman wrote:

Look here....

http://support.microsoft.com/kb/q265244/

as soon as i click on the link the same error message pops upand i cant even get on the page

If someone could go on the page and paste the details that would be great

pchelpman

Suggest you upgrade your IE browser (somehow) then the rest of your system.

This is the article...(well, you did ask!)...

This article was previously published under Q265244

If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 (http://support.microsoft.com/kb/315854/EN-US/) Windows 98 and Windows Me Error Message Resource Center

If this article does not describe the invalid page fault error message that you are receiving, view the following Microsoft Web site to view more articles that describe invalid page fault error messages in Internet Explorer:

Click here to view a list of invalid page fault articles

(http://support.microsoft.com/common/canned.aspx?r=d&h=articles+invalid+page+faults&ll=kbwinme&sz=kbieipf&cdid=en-us-kb&lcid=1033)
SYMPTOMS


While you are browsing the Internet, you may receive the following error messages:

Iexplore has caused an error in Mshtml.dll. Iexplore will now close.
Iexplore has caused an error in Kernel32.dll. Iexplore will now close.

If you press Alt+D for more details, you may receive the following error message:

Iexplore caused an invalid page fault in module Mshtml.dll at: at 016f:7f47070c.
Registers:
EAX=00000000 CS=016f EIP=7f47070c EFLGS=00010246
EBX=0047dd4c SS=0177 ESP=0167bd18 EBP=00000000
ECX=00000000 DS=0177 ESI=00000000 FS=345f
EDX=00000100 ES=0177 EDI=00000000 GS=0000
Bytes at CS:EIP:
8b 86 94 00 00 00 3b c5 74 51 57 8b 3d 44 16 3c
Stack dump:
00000000 0167de34 7f493be6 0047dd4c 00000000 00000000 0074006b 0070006f
0073005c 00650068 006c006c 00650077 002e0062 00740068 0000006d 0000001e

IEXPLORE caused an invalid page fault in module KERNEL32.DLL at 016f:bff6bb07. Registers:
EAX=00000000 CS=016f EIP=bff6bb07 EFLGS=00000246
EBX=0167e3b8 SS=0177 ESP=0167fc2c EBP=0167fc80
ECX=0167e270 DS=0177 ESI=0167e3b8 FS=345f
EDX=00000003 ES=0177 EDI=0167e3a8 GS=0000
Bytes at CS:EIP:
ff 76 04 e8 8a 87 ff ff 5e c2 04 00 56 8b 74 24
Stack dump:
0167e270 7af71012 0167e3b8 006b7c00 006b7bf0 7af70000 7afb545f 00000000
006b7ac0 7afaa9d7 00000000 006b7ac0 7afae052 00000003 7af9a6f7 7af70000

If you continue to experience problems, try restarting your computer.

CAUSE
This can be caused by an XML file that uses an XSL file to create either an anchor tag (A) set to change the right frame or element that calls Window.open ("URL", "rightframe").

This only happens if the right frame is currently pointing to a page located on another domain. If the page is on the same domain, it works fine until the page changes to a separate domain.

RESOLUTION
To resolve this problem, install the version of Microsoft Internet Explorer 5.5 from either of the following Microsoft Web sites:

http://windowsupdate.microsoft.com/ (http://windowsupdate.microsoft.com/)
http://www.microsoft.com/windows/ie (http://www.microsoft.com/windows/ie)
NOTE: The version of Internet Explorer 5.5 that is included with Windows Millennium Edition (Me) is 5.50.4134.0100. The version of Internet Explorer 5.5 that is available on Microsoft Web sites is version 5.50.41.34.0600.

STATUS
Microsoft has confirmed that this is a problem in Internet Explorer version 5.5 for Windows Millennium Edition.

APPLIES TO
• Microsoft Windows Millennium Edition

DonkeyKong77

Thanks for that -it keeps coming upwith the same error message so cant get on the page-i might try and download it onto a cd from another pc and see if i can load it upon this. Would that be possible?

Zaphod_Beblebrocks

you could try downloading updates from here http://www.softwarepatch.com/windows/index.html
I get all my windows updates from here

DonkeyKong77

Zaphod_Beblebrocks wrote:

you could try downloading updates from here http://www.softwarepatch.com/windows/index.html
I get all my windows updates from here

Thanks for ok for the version of ie 5.5 in the above post

sra

You could download bigfix and let it add patches etc.

I've no idea how it works - maybe it uses the exact same system as Windows update - so it'd have the same problem