Laptop HD Failure - Currys Advise

sdl811

All, tell me if this is in the wrong forum.

I bought an Advent 9112 laptop of ebat a couple of months back, but now the HD has died. However I was given the receipt to which the laptop is still under warranty by 4 months but the receipt is in the original purchasers name/address. Does anyone know how i treat this when contacting currys?

I'm presuming the sles contract is with the original purchaser. Do Currys do a transfer of ownership thing? like dell does.

Have you been in a similiar position?

sdl811

Dead hard disk

stressedoutmumof1

I would of thought that if you had the receipt you could say it was a gift

nellsbells

you wouldn't be able to take it back to the store you would need
to phone currys technical helpline and the Laptop would appear on
their screen when you quote the number asked for which is on the
receipt ( they keep a note of everything bought and where bought
for each household where the postcode has been aquired)
at places where they ask me for postcode when paying cash like Materlan
i give them Gordon Browns postcode

ShaunJUK

sdl811 wrote: »

All, tell me if this is in the wrong forum.

I bought an Advent 9112 laptop of ebat a couple of months back, but now the HD has died. However I was given the receipt to which the laptop is still under warranty by 4 months but the receipt is in the original purchasers name/address. Does anyone know how i treat this when contacting currys?

I'm presuming the sles contract is with the original purchaser. Do Currys do a transfer of ownership thing? like dell does.

Have you been in a similiar position?

Best thing to do is to book it into you local currys for service, they may query the address but be honest with them and make them aware of the change.